DMSpro
Job responsibility
Develop processes and perform quality assurance activities for all projects, services and internal departments in the organization to assure all the projects, services and internal organization activities are strictly followed the company processes and regulations.
Key accountabilities
Assist QA Manager in develop quality assurance plan for projects, services and internal quality assurance activities
Establish audit checklist for each project based on project management framework, support center processes and department working processes
Peer review with relevant stakeholders about quality assurance plan and audit checklist
Perform audit for projects, services, departments according to the quality assurance plan
Record nonconformities and observations finding when performing audit and communicate the results to relevant stakeholders
Coordinate with stakeholders to establish corrective and preventive solutions for nonconformities and observations
Follow up action plan of corrective and preventive actions
Verify the results of corrective and preventive actions when they are implemented
Regularly review and update quality assurance process to ensure the quality of quality assurance activities
Define standards for quality assurance activities (reports, templates, checklists…)
Perform customer satisfaction survey for projects and customer service
Qualifications
University or College degree in Quality Management, Business Administration, Information Technology or related fields
Experience
Prefer candidate has experience in Process Quality Assurance in software company or related fields
Knowledge
Good understanding about software development process: software development life cycle (SDLC), V-model, Agile/Scrum
Good understanding about Quality Management
Skills
Ability to work independently as well as team work
Attention to details
Result orientation
Ability to analyzing and documenting process
Planning, organizing an coordinating skills
Training skills
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Founded in 2011 in Viet Nam, DMSpro is a cloudbased pioneer in Distribution Management System (DMS). Our team of experts are the most experience in DMS Solutions in Viet Nam and South East Asia with deep insights and various implementation experience.
Leveragin leading technology platform, we are confident of delivering high quality products and services in order to help emerging companies and prestigious corporations accelerate their business through IT solutions. Trusted by leading manufacturers such as P&G, Tan Hiep Phat Beverage Group, TH True Milk, Pinaco, etc., DMSpro is among top choices for companies that interested in DMS system.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.