As a Field Application Engineer at Techvico, you will work in international team with highly collaborative environment to provide remote technical support across Europe, USA and be the liaison between customers, sales and engineers.
Responsibilities:
• Provide our customers with technical support on FPGA-line products.
• Troubleshoot customer problems via email.
• Work in close cooperation with R&D and sales departments.
• Assist in customizing hardware configuration/production when needed
• Develop support-related materials (e.g. user manual)
• Other duties as assigned
Qualifications:
• MS in Engineering and Computer
• 5 years of previous experience in FPGA design.
• Experience with image processing is desirable
• Direct experience with customer service is desirable
• Strong organizational, problem-solving, and analytical skills
• Exceptional attention to detail and follow-up.
• Good written and verbal communication skills in English
• Great attitude, customer orientation, and a desire to make a difference
JOB BENEFITS
Qualifications:
• MS in Engineering and Computer
• 5 years of previous experience in FPGA design.
• Experience with image processing is desirable
• Direct experience with customer service is desirable
• Strong organizational, problem-solving, and analytical skills
• Exceptional attention to detail and follow-up.
• Good written and verbal communication skills in English
• Great attitude, customer orientation, and a desire to make a difference
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
We conduct software services in developing AI fields, cameras and security systems. Our products have a unique combination of all the technologies essential and state-of-the-art technologies to offer high quality solutions with reasonable price.
In the future, our products helps government to increase the security for citizens and evaluate the credibility of citizens. Techvico wishes to bring the community modern, energy-saving and environmentally friendly products.
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.