Understand customer business process, needs and requirements
Analyze the requirements from customers in business view and end-user view
Ensure business requirements are fully understood by Development and provide input to design and product specifications
Document functional and business requirements
Create wireframes, activity diagrams and system process flows
Track all change requests from customer. Manage all requirements, specifications, change request of the project
Work with development team to go over the specification, Q&A, consult the solutions or figure out the problems
Other tasks assigned
Experience in using Microsoft Visio, Prototyping, Wireframe & use case tools
At least 2++ years experience in BA
English fluency
Having basic understanding in database - MySQL
Having analytical skill and logical mind. Be able to grasp the complex software system and learn quickly
Ability to communicate complex ideas clearly and effectively
Good design documentation is required. Experience in creating clear, concise documentations
Good UML knowledge is a great asset
Good communication, presentation and management skills
Enthusiastic, responsible, willing to learn new things and ability to work under pressure, available to work at any time
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
We offer a complete solution including a customizable technological platform, innovative interface design, and international e-marketing. SmartOSC acts as a partner to help brands succeed and achieve their goal.
With a variety of international customers from North America to Europe, Australia and Asia, SmartOSC’s broad solutions is designed to maximize revenue opportunities by expanding globally. We currently employs nearly 300 Employees, and also partners with Magento Inc. being a Silver Solution Provider, developing state-of-the-art extensions and services based on this platform.
Our mission is to drive sustainable growth to our partners, customers and employees by fulfilling the global value chain.
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.