IT Help Desk

Summary

  • Tech Skills

    Active Directory

    Windows

    FitNesse

  • Job level
    Experienced (Non-Manager)
  • Work location
    Ho Chi Minh
  • Language
    English
  • Type
    Full Time
  • Salary
    Negotiable
  • Deadline
    09/09/2018

Business profile

Orange Logic

Saigon Trade Center, 37 Ton Duc Thang, Quận 1, TP Hồ Chí Minh, Việt Nam

: 25-99


Orange Logic provides a premier Digital Asset Management solution CORTEX | DAM for any team, national or global.

Orange Logic initially operated as a software research company on a mission to innovate approaches in multiple fields including Digital Asset Management.

You can think of Orange Logic as a group of passionate technical researchers, who wake in the morning thinking about Digital Asset Management and go to bed still dreaming of it. We genuinely believe the market is still missing the best DAM software today — and this is why we work night and day toward building it.

 

Job description

At Orange Logic, you will be joining a team of dedicated and talented colleagues who share in your desire to build the world's most sophisticated software in managing digital media. Orange Logic’s premium SaaS offering, CORTEX | DAM, was created to aid companies around the world in scaling up their digital operations. Our customers come from a multitude of industries and include fortune 100 companies such as Facebook, AirBnb, Boeing, BBC, United Nations.
With offices located in the United States and Europe, Orange Logic opened an location in Ho Chi Minh City. We are building a team of tech-savvy employees that will design and implement new features for our software. Your responsibilities will include, but are not limited to:
• Working with employees to identify computer problems and advising on the solution
• Logging and keeping records of employee queries
• Analyzing call logs so you can spot common trends and underlying problems
• Updating self-help documents so employees can try to fix problems themselves
• Testing and fixing faulty equipment
Maintenance of Active Directory
Handling any and all tickets
Resolve network issues

Job requirement

REQUIREMENTS
We are looking for individuals who love solving problems, is eager to grow, and thrives within a fast-paced environment. Successful candidates will possess the following:
- A Bachelor’s Degree in any relevant major (Information Technology, Computer Science, etc.)
- An ability to communicate in English at an intermediate level
- 1 + years’ professional experience
- Knowledge of any ticketing system(s)
- Experience working with both Mac and Windows OS
- Basic knowledge of Active Directory
- Self-discipline and a passion for learning,
WHY YOU’LL LOVE WORKING HERE
- We take excellent care of our talent
- The smartest developers as your colleagues
- Great product for global market
BENEFITS
- 13-month salary + bonus
- Premium health insurance
- Lunch and parking allowance
- Sponsored gym tickets and fitness perks
- Excellent and modern working conditions
- Daily fresh fruit and coffee
- 18 days’ annual leave + 4 days’ company trip

Language

  • English : (Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate)

Technical skills

  • Active Directory
  • Windows
  • FitNesse

Competences

  • Problem Solving Skills
  • Ambitious
  • Professional Experience
  • Proactive

Expired
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