Junior/senior IT Support Technician


  • Tech Skills



  • Job level
    Experienced (Non-Manager)
  • Work location
    Ho Chi Minh
  • Language
  • Type
    Full Time
  • Salary
  • Deadline

Business profile

GameLoft Vietnam

E-Town 2, 364 Cong Hoa, Ward 13, Tân Bình, TP Hồ Chí Minh, Việt Nam

: 500-999

Công TY TNHH GAMELOFT - GAMELOFT, a leading global publisher of digital and social games.

Our greatest reward is seeing that 1 million new Gameloft games are downloaded every day.

The video game and technology industries are changing. To continue to thrive as a leading global publisher of digital and social games over the next years, we must look ahead, understand the trends and forces that will allow us to always provide the best gaming experience and move swiftly to prepare for what's to come. We always prepare for tomorrow today. To allow our fans to play games anywhere, anytime, and on any digital platform, we surround ourselves with exceptionally talented people from across the globe and have built the world’s largest distribution network. This is also how we understand the many cultures that make up our millions of customers worldwide and open our minds to new ideas for each market.

Job description

Are You Looking For a Great Place to Work?
Join The Game!
A leading digital and social game publisher, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 113 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers.
Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide.
Interested in having the opportunity to join Gameloft, a world leading game publisher and developer! Our studio in HCMC (Vietnam) is hiring IT Support Technician. As technology plays an increasingly important role across every aspect of society, you will play a critical role as an expert to offer support and advice to organizations and employees using computer hardware and software.
Working as a IT Support Technician, Gameloft Vietnam offers you an international working environment with good benefits, competitive remuneration and also chance to develop in the Game industry and your main responsibilities will be:
1. IT Service
- Receive and confirm reception of requests to users in a timely manner;
- Work independently or with team to cover main areas of IT and network support;
- Keep track of requests and communicate with users regarding their status and resolution;
- Maintain and upgrad PCs (hardware/software/connectivity) and other IT devices;
- Complete other technical tasks assigned by IT Supervisor/Manager;
2. IT Administration/Management
- Suggest the purchase of IT hardware/software for new users or for upgrade/replacement if needed;
- Communicate with users on IT policies and processes in order to effectively enforce them;

Job requirement

The ideal candidate will demonstrate the following skill set:
- At least 1-2 year in IT supporting/IT Helpdesk
- Also open for fresher;
- Possess customer/service oriented mentality;
- Be proactive and willing to learn;
- Be innovative, cooperated, responsible, disciplined timely and accurate in performing tasks.
- Good knowledge in PC and other IT devices’ hardware/software/connectivity
- Fair English in speaking and writing.
And above all, motivation and a passion for video games!
Why join the Gameloft universe?
- Because you want to be part of an exceptional experience, within a company that is constantly growing!
- Because you want to work with talented people who are industry pioneers!
- Because you want to join a global company and meet great people around the world from all walks of life.
- Or, just because you’re looking for a great place to work!
What we offer:
- Exciting diversity with our talents from around the world
- Recognition and rewards based on your performance
- Creative, modern and open working place
- Continuous and professional training to fully develop your potential
- Work hard, play hard and enjoy various activities
- Health check-up annually
We can’t wait to find our next great talent!
- Please submit your CV, cover letter or portfolio (if applicable)
- Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.
- Want to know more? Please visit our Website: http://gameloft-sea.com/

Technical skills

  • Linux
  • Play


  • Proactive
  • Willing to learn
  • Responsible
  • Self Motivated
  • Creative
  • Hard working
  • Training Skills

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