Safety & Security Partner


  • Tech Skills

    Apache cluster

    MS Office

    Computer Science

  • Job level
    Experienced (Non-Manager)
  • Work location
    Ho Chi Minh
  • Language
  • Type
    Full Time
  • Salary
  • Deadline

Business profile


Maple Tree Business Center, 1060 Nguyen Van Linh, Quận 7, TP Hồ Chí Minh, Việt Nam

: 100-499

Công Ty TNHH GrabTaxi - Grab is Southeast Asia's leading ride-hailing platform.

We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. 

Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress).

Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.


Job description

  • Support the safety function in your country cluster
  • Advise the leadership and management teams on safety matters
  • Support overarching safety management plans and projects
  • Develop safety training content and deliver training for driver partners
  • Implement safety policies and processes
  • Work with product team to continually innovate on the safety features of app
  • Actively monitor the safety KPIs for your country and develop early preventive measures
  • Develop and implement monitoring system for safety incidents
  • Conduct regular training to strengthen internal incident response capabilities and crisis resiliency
  • Adhere to safety audit roadmap premising on industry best practices and recommendations from safety accreditation bodies
  • Be a passionate advocate for road safety for both users and drivers

Job requirement

  • Vietnamese speaker
  • 3 - 5+ years of experience
  • Analytical mindset with ability to present and execute on actionable findings
  • Critically observant about safety trends.
  • Ability to execute policies and procedures with minimal guidance to prevent and mitigate safety risks
  • Passionate about safety training for driver partners
  • Possess excellent problem solving/decision making, communication and interpersonal skills
  • Ability to manage investigations, some complex and highly sensitive, individually or as part of a team covering all areas of the business
  • Ability to work independently or virtually in a minimally structured and fast-paced environment
  • Self-motivated to manage multiple tasks simultaneously and to meet deadlines
  • Travel on ad hoc basis expected
  • Conflict resolution experience preferred
  • Project management experience preferred
  • Preferably a degree / pursuing a degree in computer science, software engineering, information technology or related fields (but not mandatory)
  • Minimally bachelor’s degree
  • Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint)
  • Experience with law enforcement, government or private sector counterparts preferred


  • English : (Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate)

Technical skills

  • Apache cluster
  • MS Office
  • Computer Science


  • Team Leadership
  • Training Skills
  • Analytic Skills
  • Problem Solving Skills
  • Communication Skills
  • Interpersonal Skills
  • Teamwork
  • Working Independently
  • Self Motivated
  • Project Management

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