User Communication Associate


  • Tech Skills


    Push Notification

    SQL Function

  • Job level
    Experienced (Non-Manager)
  • Work location
    Ho Chi Minh
  • Language
  • Type
    Full Time
  • Salary
  • Deadline

Business profile


Petronas Tower, 235 Nguyen Van Cu, Quận 1, TP Hồ Chí Minh, Việt Nam

: 100-499

Công ty TNHH Shopee - Shopee is the largest e-commerce company in Southeast Asia and Taiwan.

This is a platform appropriate for each area, making online shopping easy, safe and fast through strong support in payment and shipping from Shopee. Established in early 2015, ShopeeVietnam has nearly 300 employees.

Shopee's team believes in the power of technology transformation. When shopping on mobile devices becomes a common behavior, Shopee aims to continually improve its platform and become the e-commerce destination of the chosen area through optimization. Continuous product development and user-focused strategy.

Shopee application is the first shopping application on the C2C (consumer-to-consumer) platform, where users can surf, shop and shop. Individually intended for South East Asian users, Shopee offers an easy, safe and convenient experience.
As mobile shopping is becoming more and more popular, Shopee continues to innovate and enhance its platform to become the number one shopping application for consumers, especially with the support of Garena Online has the same mission of "delivering great experiences on the Internet."

Job description

  • Develop engaging user content. Communication channels include push notifications, landing pages, Frequently Asked Questions, Seller Education Center, etc
  • Localize app content with tone and style appropriate for Vietnamese audience
  • Collaborate cross-functionally
  • Work closely with other internal teams (such as Product, Operations, Marketing) to understand and synthesize product features and process
  • Work closely with the Regional team (located in Singapore) to understand localization requirements and deliver under tight deadlines

Job requirement

  • Bachelor’s degree
  • At least 1year experience in copywriting. Exposure to e-commerce operations is a plus
  • Attention to details
  • Ability to work with multiple functions and deliver under pressure
  • Outstanding communication and interpersonal skills
  • Customer centric attitude
  • Proficiency in MS Office. Exposure to image editing software (InDesign, Photoshop) is a plus
  • Salary: negotiable, competitively depending on skills and experience
  • Meal allowance, snacks and drink, regular trainings, annual company retreat, bonus on public holiday and special occasion.
  • Training with industry experts

Technical skills

  • Ecommerce
  • Push Notification
  • SQL Function
  • Adobe InDesign
  • MS Office
  • Adobe Photoshop


  • Communication Skills
  • Work under pressure
  • Training Skills
  • Tìm hiểu

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