OPSWAT
OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide for this secure data flow, OPSWAT prevents advanced security threats across multiple channels of file transfer and data flow with flexible options of MetaDefender (MD) and MetaAccess (MA) solutions and API-based development and threat intelligence platforms. With over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization (Content Disarm and Reconstruction), vulnerability detection, multi-scanning, device compliance, and cloud access control.
To learn more about OPSWAT, please visit www.OPSWAT.com.
What you will be doing
OPSWAT is now searching for (Senior) Technical Support Engineer to join our Customer Support team. The (Senior) Technical Support Engineer manages customer issues to ensure that they are resolved quickly and satisfactorily. He or she also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence the product roadmap. As a member of a small and dynamic company, he or she also gets involved in other activities such as technical assistance to the Sales team, helping customers integrate OSPWAT products, helping to test and assess new products and product releases, and other special projects like OPSWAT Academy, Pen. Test. We are looking for an energetic and motivated person who likes interacting with customers and going onsite to provide customer with professional services (training, system implementation) globally, tinkering with software, learning about new technologies, and “doing what it takes” to contribute to OPSWAT’s quick growth.
Responsibilities
Why You'll Love Working Here
Your Skills and Experience
What We Need From You
It Would Be Nice If You Have
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Founded in 2002, OPSWAT delivers solutions that provide manageability of endpoints and networks, and that help organizations protect against zero day attacks by using multiple antivirus engine scanning and detailed file filtering.
OPSWAT’s intuitive applications and comprehensive development kits are deployed by SMB, enterprise and OEM customers to more than 100 million endpoints worldwide.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.