TYME
We are looking for an incident support engineer to join our IT department. In this role, you’ll be in charge of leading the incident investigation and management at the first-level support. By working with feature and platform teams in resolution mitigating fewer impacts to our clients swiftly.
You will also log and categorize recurring incidents to improve and consult incident management protocols. To be successful in this role, you should have an aptitude for picking up new technologies, banking domains, and procedures. Ultimately, an outstanding incident should excel at multitasking and remain judicious during major incidents.
Responsibilities:
Our goal is simple: to be the #1 digital technology hub in Vietnam. We pride ourselves on being cutting edge and stretching the limits of all our personnel - whether you are a mobile engineer, in quality assurance, or a technical lead architect in our team. Our engineering teams form a cohesive, collaborative and motivated community that delivers innovative solutions to our businesses in Asia and Africa.
You’ll love working with us if you are:
At TYME, opportunities are here for the taking. If want to be part of our purpose and live and lead through our values, we can offer exciting development opportunities through expanded lateral roles, stretch assignments or people leadership.
Some of our benefits:
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Tyme Vietnam is the international arm of Tyme Group with operations in Hong Kong, Vietnam, The Philippines, and South Africa. We own the technology platform and intellectual property globally and collaborate with in-country partners to launch new digital banks.
Our team is an ideal blend of entrepreneurs, engineers, and banking experts. We are serial bank builders who re-imagine the bank’s digital future through technology.
Our “high-tech, high-touch” philosophy has its roots deep in our culture. As a technology-powered organization, we leverage emerging technologies and collaboration tools to create a digital and mobile workplace that reinforces agility, creativity, and teamwork.
But we don’t forget about touch – the power that connects our people. We strive hard to find the right balance between the digital and physical worlds; the healthy mix that boosts productivity and employee well-being.
We are building a positive, fast-paced work environment that provides intellectual stimulation and inspiration to the best talents. Here at Tyme, you will work with our small, but great teams, and find exciting opportunities with great adventures.
