De Heus

Tóm tắt công việc

A. JOB PURPOSE:

- Manage Infrastructure to ensure IT infrastructure works properly in Vietnam, at all sites for divisions: Genetics and Farm, Feed, Food Processing & Slaughterhouse & Joint-venture

- Install all network hardware and software and make needed upgrades and repairs

- Maintain network and computer system security and ensure that all systems are operating correctly

- Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster

- Add users to a network and assign and update security permissions on the network

- Train users on the proper use of hardware and software

- Solve problems when a user or an automated monitoring system informs them that a problem exists

B. ACCOUNTABILITIES:

1. Design, configure, and test computer hardware, networking software and operating system software.

- Test computer hardware and software performance

- Test internet performance

- Design integrated computer systems

- Design and implement DC, DR

- Implement security measures for computer or information systems

- Ensure required high availability of IT servers system

2. ​Respond to and resolve requests.

- Receive & resolve ticket and join in projects

- Collaborate with others to resolve information technology issues

- Provide VIP IT support (case by case)

- Provide technical support for computer network issues

- Troubleshoot issues with computer applications or systems

- Prepare input, reports for, ICT Manager and Business Unit Management

- Prepares ad-hoc advice

- Perform other related duties as required

3. Implement, monitor, and improve our 24/7 network operations, as well as our managed services.

- Monitor use, capacity, and performance of network & systems

- Ensure required high availability of IT servers system

- Coordinate and manage team resource allocation to facilitate optimal delivery service

- Ensure incident management protocols and process are effectively and consistently followed

- Maintain effective security/backup and disaster recovery processes and system

- Ensure IT assets are recorded, protected and refreshed to deliver the agreed SLA

C. EXPECTED RESULTS:

- Report

- Design document

- IO team deliver KPI target

QUALIFICATIONS:

- Bachelor degree or equivalent in a related IT System area.

- It is an advantage when holding these extra formal certifications: A+, CCNA/CCNP, MCSE, VCP, Symantec -

- Backup Exec, Storage Management & System Monitoring

EXPERIENCES:

- IT experience needed, including operating, moderating complex systems and programming. 5+ years’ experience

- Windows Server

- Virtualization

- Cloud computing (Advantageous)

- SQL server management (Advantageous)

- DC, DR Design

 COMPETENCIES:

- Managing internal relationships and partnerships

- Good Teamwork

- Can work Independently

- Proactively handle daily work

LANGUAGE(S):

- Good communication in English.

- Good verbal and written communication skills (reading, writing, listening, oral, presentation)

OTHER REQUIREMENTS:

- Self-motivated; Proven record for actively soliciting feedback, continuous learning and self-development.

- Ability to participate in and facilitate group meetings