Alipay

Saigon Centre, 67 Le Loi, TP Hồ Chí Minh

Company Size : 10-24

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Job Summary

10-24

Product

Việt Nam

Technical Support System Engineer (SQL)

Alipay

Quận 1, TP Hồ Chí Minh

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:18/06/2018
  • 1

Job description

Overview of job

  • Monitor the payment systems and make quick response to online incidents, and coordinate and drive teams to resolve incidents in a timely manner.
  • Quickly and accurately assess the impact of an outrage of a major system or application, and then present the impact to the management team.
  • Build up and optimize the tools/functions to improve monitoring effectiveness and efficiency.
  • Implement data analytics to conduct deep investigation and analysis of issues, and propose solutions according to the analysis findings.
  • Provide insights from Operation and Support perspective when integrating new channels to Alipay system.
  • Answer escalated enquiries of specific transactions.
  • Review and prepare documentation for team training or learning.

Why You'll Love Working Here

  • Attractive salary and good benefits will be exchanged directly at the interview;
  • Join a young and dynamic team in an international and professional working environment;
  • Interesting workplace with multi-culture and English communication;
  • Performance review twice a year;
  • 13th-month salary, annual salary review;
  • 2 -3 months salary bonus base on performance
  • Happy hour, team lunch, team building, company trip;
  • Premium healthcare package;
  • 15 days full paid leave per year + 10 days sick leave.
  • MacBook

Job Requirement

Your Skills and Experience

  • 2+ years experience in Software Development or debugging/troubleshooting or System Administration
  • Strong knowledge and skills in SQL, Computer Networking, Database, as well as Programming
  • Familiar with frequently used Linux/Unix commands
  • Exceptional communication skills in English and the ability to communicate effectively with business and technical teams.
  • Able to work under pressure and take the 7*24 emergency on-call
  • Operation experience in sectors of banking or payment institutions is a plus
  • Knowledge and experience in data analytics and visualization is a plus
  • Experience in JavaScript/Spring is a plus

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • MS SQL
  • Software development
  • System Administration
  • JavaScript
  • Spring
  • Linux
  • Unix
  • Networking

COMPETENCES

  • Communication Skills
  • Work under pressure

BUSINESS PROFILE

We are Alipay Vietnam (old name helloPay), an Ant Financial Company.

Alipay is Southeast Asia’s latest payment solutions. We are revolutionizing the way payments and money transfers are made, both online and offline.

We provide a secure payment platform, created by an international team that is bringing together their extensive knowledge and experience in global payments to make sending and receiving money easier, both for personal and commercial use. To discover more about helloPay, please visit www.hellopay.com.sg

Ant Financial Services Group is dedicated to using technology to provide inclusive financial services to individuals as well as small and micro enterprises.Our mission of bringing small but beautiful changes to the world.

Ant Financial is an independently managed and operated business, and a related company of Alibaba Group.