NAB Innovation Centre Vietnam

Overview of job

About the job:

We are seeking experienced Database Administrators who is responsible for the ongoing management and delivery governance of one or more end-to-end Database Services, incorporating Strategy, Design, Run, Provisioning & Deployment, Transition & Change, Consumption, Support, Delivery Performance & Quality, Capacity & Continuity, Issue & Risk Management.

Your Job Responsibilities

• Support the service(s) across the organization  
• Identifies and addresses risks with the operation of the service 
• Understands the end-to-end (E2E) technical service(s) including dependent components and infrastructure 
• Contributes to the identification of issues / incidents / events that impact agreed service KPIs, SLA’s, Service Health as well as any 3rd party Service Providers.  
• Responsible for the successful resolution of critical, high, medium and low problems 
• Provides technical support and direction across service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting  
• Responsible for understanding the required business outcomes for the service and translating those, with input from Business Engagement into Service Improvement Plans - where relevant 
• Collaborate with Architects and Design Leads to ensure that projects are scoped in accordance with asset roadmaps and strategies  
• Collaborate with 3rd party service providers, project services and service management to ensure high quality and successful transition of all service(s) changes 
• Utilise appropriate forums and networks to identify opportunities to leverage asset portfolio capabilities 
• Ensure adequate communication, knowledge sharing and issue resolution across delivery and support teams 
• Ongoing Stakeholder Management & management of stakeholder expectations 
• Ensure appropriate capacity, risk and security monitoring, disaster recovery and business continuity plans are in place across the portfolio, any issues are to be identified and remediated appropriately 
• Implement and enforce appropriate data quality controls are in place across the portfolio 
• Another important part of the role is to perform On-Call support, where you will be remunerated accordingly and be part of a team of 8 

1. 4-6 years’ experience in Database Technology and delivery, with a strong background in the practical use, design and deployment of large-scale Database infrastructures 
2. 4-6 year’s designing, building, managing and administering large scale Database (physical and virtual) environments 
3. 4-6 years’ experience with Oracle Database, any experience with PostgreSQL would be an advantage. 
4. Experience with design, implementing and managing enterprise Database and application dependencies and toolsets  
5. Experience with database optimisation and tuning. 
6. Strong awareness and understanding of hardware, networks, software technologies and applications 
7. Relevant industry certifications 
8. Strong business communication and interpersonal skills 
9. Proven ability to remain flexible to deliver business outcomes 
10. Proven experience in coordinating multiple stakeholders and 3rd parties to deliver successful outcomes in a time sensitive environment 
11. Knowledge and understanding of industry trends and technology 
12. Tertiary qualification in a Technology discipline or related field