Hafele Vina

Tóm tắt công việc

** IT Application [Process]

• Analysis user's requirement, work with Head of Department, IT Team to find solution (change form format, system logic or configuration, whichever is the most cost effective and time saving method).
• Develop and maintain all required applications systems.
• Design, develop, maintain all project's websites. Update website content/layout as required.
• Work with business owners to develop and implement the new features.
• Work with the product owner to test and reproduce production problems.
• Follow up on application systems change requests, ensuring changes are aligned to company policy.
• Develop test plans/scripts, as well as, functional specifications for enhancements and customized reports.
• Provide end users support for application and help solve daily issue

** IT Support Services [Customers]

• Respond to all IT services request and IT problems on PC/Network within 2 hours and resolve it within 1 - 2 business days depending on the priority as detailed below
• Take over the support of Ha noi & Da nang office sites from external vendor
• Implement automation tool and produce IT guide for end users to improve remote support

** IT Project [Process]

• Follow up and support all HVN IT projects from BOM, IT Manager, HWW plan for yearly

• Bachelor's Degree in Information Systems with at least 4 years of IT experience.
• Certification in MCSD, PMP is preferred
• Excellent programming skill in either C#, ASP.NET, VB.NET, C++ , ASP or other high level language on Microsoft Platform.
• Having 2 - 3 years of create reports using Crystal Reports, MS SQL or other SAP/third party programming tools.
• Good knowledge in Database Design and stored procedures, triggers, SQL Reporting Service (SSRS), etc and worked with Microsoft SQL Server.
• Good knowledge in HTML/HTML5/CSS, MVC3,Webservices, Javascript (JQuery, JSON)...
• Knowledge of SAP system and ABAP programming language is an advantage.
• Understand business process (Purchasing/Sales/Accounting)
• Able to work independently and work directly with foreigners
• Fairly English communication
• Good experienced in Helpdesk support and IT operations 
• Proactive and open minded. Service mindset
• Work well under high pressure and deadline oriented.