Tóm lược
Mô tả công việc
Tóm tắt công việc
- Provide level 2 support for delivered Interest Product Services
- Maintain the health of the application, helpdesk support, ticket management and application support
- Maintain application SLAs of availability to business unit
- Deployment and configuration of new release
- Mantain and troubleshhoting production issues
- Monitor the System for errors, stopped processes,...
- Write and maintain technical documentation for operation
- Collaborate with other team members/ partner
- Familiar with bug tracking
- Participate in pilots, testing, training and comunications in support of system development
- Strong troubleshooting/problem solving skills
- Experience with administrating a product running on a JBoss/AIX platform
- Basic knowledge of SQL and database principals
- Review and control operation procedure within domain
- Troubleshoot and resolve issues within a timely manner against SLA requirements
- Communicate issues, solutions and requirements to both technical and non-technical Teams as required
- Responsible for the performance, integrity and security of application
- Keeping management informed of trouble spots in advance before major problems occur, and proposing cost-effective solutions
- Work closely with the System Analyst and Architect Teams to assist in application related duties
- Participate in written documents, applications operating procedures.
- Follow operation process and other related process within VPBank.
- Other assignments assigned by CIO, Head of Center/Departmnent or Project management (in Project scope)
Yêu cầu công việc
- Bachelor degree or comparable experience preferred
- 1-3 years Web/Application server operation experience (preferred: JBoss, Apache)
- IT LOS system operation experience
- Hardware and sofware knowledge, Linux/Unix experience
- Ability to prioritize and handle multiple competing tasks
- Self-motivated with the ability to follow through on projects in a timely manner
- Team player / influencer-collborates with others to solve problems
- Capable of learning new technologies in a self-directed manner
- Can be communicate with partner/bussiness in English
- Must have an excellent command of the English Language
- Experience leading 1-3 person teams (informal leadership is okay)
- MS SQL Server, Oracle, up to and including 2012, 11GR2
- Knowledge of 'relational database management systems' (RDBMS), 'object oriented database management systems' (OODBMS)
- Application Backups and Disaster Recovery
- Java/Enterprise application performance tuning and best practices
- Knowledge of Windows Server, Linux
- An ability to assess each customer/employee's IT knowledge levels
- Ability to deal with difficult callers
- Logical thinker
- Good analytical and problem solving skills
- Up-to-date technical knowledge
- An in depth understanding of the software and application your customers/employees are using
- Good interpersonal and customer care skills
- Good accurate records keeping
- Ability to work well in a fast paced environment, where the technology is constantly changing
- Have to observe how activities are being performed step by step, and then find ways to make each process more efficient.
- An interest in the way organisational processes work
- Expected to have a working knowledge of programming skills. Common programs includes: Visual Basic, Java, UML, Business Software Applications, Web-based technologies.
- Understand and analyze the capability of VPBank's Databases System.Other Requirements+ Can communicate in EnglishSoft-skill+ Can work as individual or as a team member, under stressful condition, good team work attitude
- A ‘Can-do’ attitude
- The ability to work quickly, under pressure and to deadlines
- Initiative and self-confidence
- Planning and negotiating skills
- Good Presentation skills
- Good project management skills.
- Good communication skills both written and verbal
- Analytical and Problem solver
- Can work as individual or as a team member, under stressful condition, good team work attitude
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Jboss
- Apache
- Linux
- Java
- Oracle
- UML
- Unix
- Jboss
- Performance Testing
- Windows Server
- RDBMS
- MS SQL
- STEP
NĂNG LỰC
- Self Motivated
- Team Leadership
- Analytic Skills
- Problem Solving Skills
- Communication Skills
- Teamwork
- Project Management
- Work under pressure
- Presentation Skills
- Interpersonal Skills
- Management Skills
- Planning Skills
- Proactive
Thông tin doanh nghiệp
VPBank (Vietnam Prosperity Joint-Stock Commercial Bank) is one of the earliest-established Joint-stock Commercial banks in Vietnam with over 200 transaction points nationwide.
VPBank was established in 1993. As a member of the group of 12 leading banks in Vietnam (G12), VPBank is taking steps to reaffirm its reputation as a dynamic bank with stable financial capacity and responsibility to the community. To achieve this ambitious vision, VPBank has implemented an aggressive growth strategy for the period 2012 - 2017 with the support of McKinsey, one of the world’s leading consulting companies. Accordingly, VPBank will focus on organic growth in targeted customer segments, build up foundation systems expeditiously to serve its growth needs, and monitor opportunities in the market actively.
The development of human resources is one of the key activities in the development strategy of our bank. At VP Bank, the staff are working in a dynamic and professional environment, and we also organize the training courses for enhancing the employees's skills and bring the promotion opportunities to all staff of the bank.