FPT Information System (FIS)

Tóm tắt công việc

- Installing and configuring computer hardware operating systems (servers, computers, laptops, printers…);
- In charge of security of all systems especially internal data storage, manage back up data;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults, installing antivirus protection, fixing network faults…;
- Daily admin and monitoring of network use, technical support for people using the network and supervising helpdesk staff;
- Campus or dedicated Engineer including backfill shall be Lenovo certified and/or Company specified OEM certified to provide warranty and out-of-warranty support;
- Smart-Hands for primary and peripheral computer and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels.

- Minimum of two to three (2-3) year’s direct PC and Laptop Hardware Service experience.

- In possession of Associate’s Degree in IT, formal PC hardware service courses, or similarmilitary related training;

- Preferred CompTIA A+ Certification (Hardware & Software), CCNA, MCSA;

- Skilled in desk side support and PC break/fix including administration of Windows O/S and basic skills on desk-side support for Smartphones, Apple devices and MAC OS (Hand books to be provided for these category of devices to resources);

- Experience with Anti-spyware and Anti-virus software;
Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP;

- Good written and oral communications in English skills with clients and management. Good people skills;

- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.

- Ability to work with deadlines and complete tasks on-time.