Tóm lược
- Yêu cầu kỹ thuật:
- Computer Science ,
- Network Administration ,
- System Administration
Mô tả công việc
Tóm tắt công việc
- Operate the Helpdesk system, assign support requests to appropriate staffs in different teams;
- Follow the status of the request which has involvement from different teams and response back the final result to customer/end-user
- End-user support including: desktop application installations (telephone, antivirus, data entry/BPO software...), application configurations, user maintenance, computer hardware services
- Research, evaluate and optimize end-user environment and applications including: optimize Linux minibox kernel, user-interface, optimize applications supporting production...
- Other duties as assigned by IT Manager & Direct Manager
Yêu cầu công việc
- College graduate, major in Computer Science or IT
- Wide knowledge in different area (network, server, workstation, laptop, system, database, software …)
- Strong English communication (verbal & writing)
- Strong customer oriented
- Services oriented
- Good at problem solving
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Computer Science
- Network Administration
- System Administration
NĂNG LỰC
- Communication Skills
- Problem Solving Skills
- Customer Service Skills
Thông tin doanh nghiệp
SPS Vietnam, the international leading IT company, awarded TOP 5 ICT in Vietnam.
Swiss Post Solutions Vietnam Ltd is a part of Swiss Post specializing in Data Entry and Business Process Outsourcing services. As a company with strong and rapid growth, we have been recognized as a leading IT company and TOP 5 ICT in Vietnam.
Our goal is to be a reputable worldwide service provider, providing outstanding quality at the most competitive price and the highest level of information security.
The combination of a European Management team and ambitious employees from well-known local and international universities give us the chance to offer our products and services of European quality, but made in Vietnam. This concept provides us with an important competitive advantage in the international market. We strive to provide a friendly working-environment where people feel like a family and are free to voice their opinions.