Tóm lược
- Yêu cầu kỹ thuật:
- MS SQL ,
- Computer Science ,
- Oracle ,
- MS Excel ,
- SSRS
Mô tả công việc
Tóm tắt công việc
We are recruiting for SecuTix - our LEADING European Startup Company, delivering SaaS-cloud based Ticketing Engagement Platform.
You are in the Customer Success team, processing the data transformations necessary to on-boarding new customers with frequent communication with the Swiss teams.
› Understand SecuTix data model, business logic and customer data
› Transform and remodel customer data to Import and export to/from SecuTix in accordance with Business needs
› Have high speed Interactions with our global team in Vietnam and with the sales and on-boarding teams in Switzerland, Spain, France, England.
› Aggregate data to build and maintain custom reports
› Analyze and develop customer reports based on domain or database
› Document your work and participate to process docs and implementation
› Research, diagnose, record, and analyse Customer issues with accurate solutions.
Yêu cầu công việc
Experience & Skills
› Bachelor’s Degree in Computer Science or related field
› Strong experience with SQL/PLSQL (advanced level), Oracle, SSRS, Report Builder, Excel, Analysis skills, Testing skills
› Fluent English for day to day communications with European colleagues
› Excellent communication skills and flexibility
› Detail oriented, Organized, Social, Curious, Accurate
Strong plus
› Come from a developer background
› Fluent French or German is a nice to have
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- MS SQL
- Computer Science
- Oracle
- MS Excel
- SSRS
NĂNG LỰC
- Analytic Skills
- Communication Skills
- Detail-oriented
- Organizational Skills
Thông tin doanh nghiệp
ELCA Vietnam, Switzerland’s largest independent software development company.
ELCA is Switzerland’s largest independent software development company. Since 1968, our mission is to implement original and innovative solutions with strong added value. Working together with our clients and partners we guarantee system durability.
For over 15 years our group has been successfully operating an offshore development center in Vietnam.
The decision to open ELCA Vietnam was groundbreaking for the group. In 1998 ELCA was one of the first 100% foreign-owned software companies to open an office in Ho Chi Minh City.
Our projects are highly diversified. We develop on .NET and JAVA platforms and integrate products like SharePoint and CRM. Technologies like web- and mobile applications require the best software and system designers.
Our quality system is the backbone of our success. We all contribute our experiences and have it regularly re-appraised at CMMI maturity level 3.
As part of our culture senior people are involved in training and coaching young talents. This is a key success factor to develop our cloud-based SECUTIX solution.
ELCA Vietnam started with six people. Today we are a production facility with more than a hundred employees. During the same period ELCA Switzerland tripled its workforce to over 450 engineers. We contributed fully to this success and the group has gained in flexibility and reduced its risks.
ELCA’s outsourcing and offshoring model is mature and we believe that our expertise is opening very interesting perspectives for us all.