Tóm lược
- Yêu cầu kỹ thuật:
- Networking ,
- DNS ,
- DNS ,
- VPN ,
- MCSE ,
- Cisco Routers ,
- DHCP ,
- VLAN ,
- SOA ,
- Internet ,
- Firewall
Mô tả công việc
Tóm tắt công việc
The IT Infrastructure Administrator who provide IT Operations support services for servers, network services and data center operations. This individual is responsible for effective installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. The job tasking will be focused on improving system stability and performance, maintaining and improving the security posture of the systems, continuous monitoring of system health, and troubleshooting issues that arise.
Description of tasks (main / sub tasks)
IT Infrastructure [Process]
- Involves in day-to-day IT infrastructure, network, telecommunications and operation.
- Assist the IT Manager in working closely with people at all levels to develop and maintain the smooth operation of the company’s network.
- Responsible for developing and implementing networks and IT environments.
- Assists the IT Manger in providing solutions to any technical problems incurred from the company’s network and system.
- Manage Servers, Firewall/Proxy, VPN concentrators, Routers, Switches, VLAN, PABX and Internet Lease Line, Mega WAN or MPLS, FTTH.
- Daily monitor, maintenance and troubleshoot all problem for IT Infrastructure of HVN include: LAN, WAN, BPX/VoIP, Backup Tape System Server; Active Directory, File and Antivirus Server; Database Servers; Application Servers; all computers/laptops HW/SW, etc.
- Monitor and report about IT security, transmission line usage.
IT Support Services [Customers]
a. Respond to all IT services request and IT problems on PC/Network within 2 hours and resolve it within 1 - 2 business days depending on the priority as detailed below
- High priority – from 1 to 2 hours.
- Medium priority – from 3 to 6 hours.
- Low priority – from 1 to 2 business days.
b. Take over the support of Ha noi & Da nang office sites from external vendor and ensure support is as per “a” above.
c. Implement automation tool and produce IT guide for end users to improve remote support
IT Project [Process]
- Follow up and support all HVN IT projects from BOM, IT Manager, HWW plan for yearly
IT Purchase and Assets Management [Commercial/Financial]
- Daily maintenance of up-to-date records of IT HW/SW inventory file.
- Manage hardware/software and exploit effective use of IT resources to reduce cost
IT Purchase and Assets Management [Commercial/Financial]
- Daily maintenance of up-to-date records of IT HW/SW inventory file.
- Manage hardware/software and exploit effective use of IT resources to reduce cost
IT Documentation [Process]
- Ensure all the documentation related to HVN IT Infrastructure should be up to date.
Yêu cầu công việc
Your Skills and Experience:
Education
- Bachelor's Degree in IT or other industries
- Certification in MCSA, MCSE, CCNA, BSCI, BCMSN, SNRS is preferred
Experience (type)
- Minimum three years IT experience in deploying System (AD, DHCP, DNS, File Server...), Network (Cisco Router/Switch VLAN, …), Firewall, VPN concentrators, intelligent routing protocols, logging, reporting, diagrams, and systems management, Internet Leased Line, Mega WAN, FTTH.
- Good experienced in PC support and troubleshooting, server installation/administration and setting up/maintenance of network
Specific knowledge
- Able to work independently and work directly with foreigners
- Fairly English communication
- Good experienced in Helpdesk support and IT operations
- Proactive and open minded. Service mindset
- Hands on and can do attitude
- Work well under high pressure and deadline oriented.
Other requirements
- Possess at least 03 years IT experience with the aptitude to learn and understand new and emerging technologies.
- Project management (ibo netProject, SCRUM Methodology)
- SOA principles
- Time flexibility
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Networking
- DNS
- DNS
- VPN
- MCSE
- Cisco Routers
- DHCP
- VLAN
- SOA
- Internet
- Firewall
NĂNG LỰC
- Scrum
- Working Independently
- Communication Skills
- Work under pressure
- Proactive
- Deadline commitment
Thông tin doanh nghiệp
Häfele is one of the world’s leading producers of furniture fittings, architectural hardware as well as electronic locking systems
Established in 1923 in Nagold, Germany, Häfele today is one of the world’s leading producers of furniture fittings, architectural hardware as well as electronic locking systems. With 37 subsidiaries and wide product porfolio presence in more than 150 countries and a history of over 90 years of experience and continuous innovation, Häfele is developing exponentially and becoming a world’s leading home as well as project solution provider.