KDDI Vietnam - HCM GNOC
Setting works:
Working time: Monday - Friday (40 hours/week)
- Handle onsite survey, installation, testing, commissioning and maintenance of customer's circuit.
- Handle L1/L2/L3 IP test plans, tunnel, QOS and acceptance criteria for network designs of KDDI.
- Technical support to Operations and Cloud service.
Monitoring & Troubleshooting works:
Working time: work in shift (08:00 am - 20:00 pm, 20:00 pm - 08:00 am) (Average 40 hours/week)
- Trouble shooting the global services network, such as internet VPN, IPVPN etc.
- Monitoring and trouble shooting the cloud service and international voice service.
- Monitoring and trouble shooting the customers’ network.
- Service quality improvement.
- Any other customer support.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
KDDI HCM GNOC is the most important and core network service center to support KDDI's global services, not only for L1/L2/L3 but also for voice, cloud, system integration etc.
KDDI HCM GNOC offers challenging stages for the persons who wish to learn high quality service and grow up in the global view.
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.