SecuTix
SecuTix, a member of the ELCA group, is THE LEADING European Startup Company delivering SaaS-cloud based Ticketing Engagement Platform. We have offices in Switzerland, Vietnam, France, UK, Spain and Germany. In response to our growth, we are looking for the Technical Support Engineer to join our talented team.
You are in the Customer Success team and involve Level 2 production support, deep diving into technical issues that Level 1 operate team cannot resolve.
Why You'll Love Working Here
Perks you will love:
Benefits:
Your Skills and Experience
WE EXPECT FROM YOU:
- To have a sufficient software or application technical background
- Fluent English for day to day communications with European colleagues
- Experience in troubleshooting, diagnosing bugs, handling customer support requests
- Database / SQL Knowledge or Data analysis
- Attention to detail, Prioritization and organization skills, Open minded
STRONG PLUSES:
- Coding skills: Java, C#, Php or other programming language knowledge
- Fluent French or German
- Experience in some of the following: Php, JavaScript, Jquery, AngularJS, ReactJS, HTLM5, CSS3 (LESS, SASS, Media Queries), AWS Cloud
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
SecuTix, a member of the ELCA group, is THE LEADING European Startup Company delivering SaaS-cloud based Ticketing Engagement Platform. We have offices in Switzerland, Vietnam, France, UK, Spain and Germany.
Our products are used by more than 150 customers, who are leading museums, sport clubs and stadiums, live entertainment, festivals, parks and cities all over Europe. Among our flagships are UEFA, Everton Football Club, Stade de France, Opéra National de Paris, Centre Pompidou in Paris, Picasso Museum. LOOKING AHEAD, WE ARE DELIVERING THE TICKETING TECHNOLOGY FOR EURO 2020 and TOKYO OLYMPICS 2020.
We are the first company in Europe that provides solutions for securing ticketing industry (prevent black market) based on blockchain technology. The solution is successfully tested in Paleo Festival 2017 (musical festival with 200k+ tickets sold in 1 hour) and UEFA Super Cup in Skopje 2017
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.