Job description
Niteco has an interesting new career opportunity as Global Application Service Manager who is responsible for Niteco’s 24/7 Application Management Service Department (AMS) and for expanding our services globally. You will professionally and efficiently manage and develop the Service Desk function and associated processes, practices, and procedures by following the ITIL 4 best practices. Develop support methodology globally and coordinate global resources. You will provide thought leadership solving client problems through effective communication and collaboration fostering trusted partnerships with internal and external stakeholders.
JOB DESCRIPTION
Why you'll love working here
Your skills and experience
Preferred Qualifications:
Able to work in shift : work majorly in EU time zone, 2 weeks in Afternoon shift from 01 PM to 10pm, and 2 weeks for normal time from 9 AM to 6 PM and ensure the other working shifts are well covered by the other members
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
Niteco is a world-class software development company with expertise in building custom applications, mobile solutions, and implementation of web content management and e-commerce strategies. We are forward thinking and we take pride in delivering a high standard of quality and service to customers.
We are global, with offices in Sweden, Hong Kong and the USA. Our local offices, located in Hanoi and HCM City, are composed of motivated employees from around the world including Vietnam, Sweden, Canada, New Zealand, France, Pakistan, Mexico and South Africa. We build on these international capabilities to foster a work environment that empowers employees to achieve personal and professional excellence.
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.