Dimension Data Vietnam
CentrePoint Building, 106 Nguyen Van Troi, TP Hồ Chí Minh
Company Size : 25-99
View moreJob Summary
- Technical Skill:
- Networking ,
- CCNA ,
- MCSE
Job description
Overview of job
1. Monitor infrastructure remotely.
2. Ensure that the assigned infrastructure at the client site is configured, installed, tested and operational.
3. Investigate first line support calls assigned and identify the root cause of incidents and problems.
4. Ensure the efficient and comprehensive resolution of incidents and requests.
5. Report and escalate issues to 3rd party vendors if necessary.
Job Requirement
Requirements: Education, Training and Experience
Secondary School Qualification
CCNA/A+/N+; MCSE Qualification (advantage)
Experience
1 – 3 years’ work experience
2 years’ specific work experience relevant to stream
Skills and knowledge
Display a strong client service orientation
Strive to meet and exceed SLAs at all times
* Job offer:
- Open and friendly working environment
- Exciting Opportunities
- Appropriate Salary (Negotiable)
- Annual leave from 15 to 20 days
- Oversea travel chance
- Variable insurances: healthy, accident, CPH..
- A lot of benefits from our company policy
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Networking
- CCNA
- MCSE
COMPETENCES
- Training Skills
- Friendly
BUSINESS PROFILE
Dimension Data Asia Pacific is a leading IT systems integrator.
Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.