Grab
Maple Tree Business Center, 1060 Nguyen Van Linh, TP Hồ Chí Minh
Company Size : 100-499
View moreJob Summary
Job description
Overview of job
billing, response quires by Customers and reconciling a variety of transactions. Be involve a part of Accounts
Receivables members to deal and follow up Customer’s statements.
Ensure timely database billing including Grab for business, Grab Bike, Grab food.
Communicate with regional support team in case system having issues.
Dealing with customers and support them for processing payments
Explain & guideline Customers to check Billings & understand Invoices natures
Resolve Zendesk tickets with related billings, invoicing
Reporting to line manager
Job Requirement
EDUCATION/EXPERIENCE/SKILLS
Bachelor Degreed Accounting is preferred
1 Year experience or Fresh graduated in Accounting
Good computer skills in Microsoft Office, Accounting Software.
Ability to handle confidential information and work under high pressures
Ability to multitask, adapt to and operate in a fast-paced, changing environment.
Creative; generates new approaches to problems, demonstrates imagination.
High integrity and work ethic.
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Zendesk
- MS Office
COMPETENCES
- Responsible
- Creative
- Hard working
- Work under pressure
BUSINESS PROFILE
Grab is Southeast Asia's leading ride-hailing platform.
We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress).
Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.