Bosch Global Software Technologies (BGSV)
E-Town 2, 364 Cong Hoa, TP Hồ Chí Minh
Company Size : 500-999
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Job description
Overview of job
The Bosch Group is a leading global supplier of technology and services. In 2013, its roughly 281,000 associates generated sales of 46.4 billion Euros. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth
RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited is 100% owned subsidiary of Robert Bosch GmbH.
RBVH has started its operations from 19th October, 2010 at e-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.
Job Description
- Monitor the Customer Cloud services mailbox and take action as per the statement of work defined for mailbox management
- Perform operations and administration support to the Azure and AWS VM’s and PaaS components
- Perform patching, monitoring and other maintenance support activities to the servers support by Cloud services team
- Change management - Change Coordination during maintenance/Releases (Admin Access for Application team, Change Ticket creation & Closure, Coordination, Communication, CAB Meeting)
- Proactive Event Handling and Incident Management based on the Alerts from Monitoring Systems
- Provide incident management support for the issues reported by customer and alerts generated by system
- Provide 24/7 support coverage in case of critical issue
- Prepare weekly and monthly reports on incidents, alerts, changes which can be presented to the customer
- Prepare documents on the operations activities – Process documents, technical documents
- Certificate Management (Tracking Certificate expire and Reporting, renewal of certificates)
- Collaboration - Operational meetings with project and management Team. Provide clarification about Incidents, Requests, Problems, Changes and other Issues
Why You'll Love Working Here
Why Bosch?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities- Work in a dynamic and fast growing global company.
- Advanced career development with overseas training and working opportunities.
- Minimum 15 annual leaves and 1 day leave on your birthday per year.
- Health insurance for employees and family.
- Lunch and parking allowances.
- Join in various team building and sport activities.
- 13th-month salary and annual bonus.
- Annual performance appraisal.
Job Requirement
Your Skills and Experience
- Knowledge public cloud platforms and services ( Azure and AWS )
- Knowledge of monitoring and data collection tools that will enable a pro-active approach to maximize client availability.
- Understanding of current cloud best practices, design principals, market trends and emerging technologies.
- Knowledge of following technologies: server, network, storage, security
- Ability to automate tasks
- Linux experience for administration of VM’s
- Good written and oral communication in English
- ITIL knowledge
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- AWS
- MS Azure
- Linux
- ITIL
COMPETENCES
- Proactive
- Communication Skills
- Teamwork
BUSINESS PROFILE
The Bosch Group is a leading global supplier of technology and services.
It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.
BGSV – Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH.
BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.