Job Summary
Job description
Overview of job
• Proactively monitor backups network and server logs.
• Work through alerts raised by scom for proactive fixing
• Give root cause analysis on incidents
• Troubleshoot and resolve application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server backups
• Good interpersonal and communications skills to interact effectively at all levels
• Can use English smoothly: Speak, listen, write
• Ability to work under pressure
Job Requirement
• Bachelor of Science or Computing
• Cisco certificate CCNA, MCSA or equivalent
• Minimum of 03 years in an IT network/Server Engineer role
• Windows servers 2012 R2 and Hyper V, System Center
• Windows Cluster servers 2008 and 2012.
• Disaster Recovery methodologies and practice
• Networking knowledge including being familiar with the TCP/IP v4 and v6 protocol, DHCP,
DNS, SNMP, FTP, HTTP, HTTPS, ICMP
• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
• Expertise in networking and system SMTP administration, security, LAN, MAN, WAN engineering.
Have experience in optical networks, Content Management and wave dense multiplexing
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Cisco
- CCNA
- MCSA
- CMS
- Windows
- DNS
- FTP
- Networking
- Windows Server 2008
- HTTP
- SMTP
- TCP/IP
- Cisco Switch
- DHCP
- Router
- SNMP
- Apache cluster
- MS Hyper-V
- Protocol
- Windows Server 2012
- LAN
- ICMP
- WAN
COMPETENCES
- Communication Skills
- Time Management Skills
- Teamwork
BUSINESS PROFILE
SEA Group, formerly Garena Vietnam, connect the dots to connect the world.
"Aim to change people's lives by providing great experiments with Internet based services" - This mission leads us to be the pioneer in e-sports and one of few technology companies providing e-payment & e-commerce platforms. Some key factors about us:
- One of fastest-growing technology companies in Vietnam.
- Found 2009 and reached 1,300+ employees in Aug, 2015.
- 50 Point of Customer Service nationwide besides 3 offices in Hanoi, Ho Chi Minh and Danang cities