Job Summary
- Technical Skill:
- Networking ,
- Windows ,
- Mac OS
Job description
Overview of job
IT technical support officer is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits. Here is a selection of duties to include:
- Installing and configuring computer hardware, operating systems, applications, network, printers, scanners.
- Monitoring and maintaining computer systems and networks.
- Setting up user accounts, permissions and deal with password issues.
- Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
- Providing support, including procedural documentation and relevant reports.
- Following diagrams and written instructions to repair a fault or set up a system.
Why You'll Love Working Here
- Working time: 8:30 - 17:30 daily from Monday - Friday (Saturday & Sunday );
- Working in dynamic environment, with opportunities for promotion;
- Competitive salary, consider increasing salary periodically 2 periods / year according to actual capacity;
- Fully enjoy the insurance regime, periodic health examinations according to the provisions of the state;
- 13th month salary based on the business situation of the Company;
- Employees working for every 3 years are entitled to one extra day of leave; To be paid for wages on unpaid leave days.
- Policies to support training to improve staff capacity
Job Requirement
Your Skills and Experience
- Knowledge in Windows OS, Mac OS.
- Experience in installing and troubleshooting operating systems, computer network, software and hardware.
- The ability to think logically.
- A good memory of how software and operating systems work.
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
- Good at English, especially verbal communication.
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Networking
- Windows
- Mac OS
COMPETENCES
- Communication Skills
- Teamwork
BUSINESS PROFILE
Netmarks Vietnam provides network integrating solutions and software development service.
NETMARKS VIETNAM has been established to focus on providing our quality and professional services to the Japanese companies operating in Vietnam. With a long experience inherited from NETMARKS INC on building networking systems for oversea customers all over the world, a skillful resources pool by Quantic and a technical support from NETMARKS Thailand, we have a commitment to bring the best quality service to our customers.