Job Summary
Job description
Overview of job
- Operate our customer environments following predefined procedures
- Detect and classify issues according to their severity
- Mitigate issues when mitigation processes exist
- Escalate issues not covered by procedures and do the follow up until resolution
- Report abnormal events during your shift
- Sharing 24/7 rotation as part of the team
- Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, ...
Why You'll Love Working Here
- Medical Healthcare Insurance to take care of you and your family
- Chance to work in Europe, Japan, US
- 13th-month salary, salary review 1 time/year or when you have excellence achievement
- Great chance to develop your skills and competences, with Inner training and approach new technologies
- Opportunities for promotions and career development in a dynamic
- Company trip, many exciting activities for team building
- Free parking, coffee and tea
Job Requirement
Your Skills and Experience
- English TOEIC 700 or equivalent. French / Japanese are a plus;
- Ability to follow thoroughly procedures;
- Ability to quickly provide a summary of the facts;
- Ability to share load with team members when an incident occur
- Having experience working in a production environment is a plus
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
-
French
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
-
Japanese
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Tester
- MS Office
COMPETENCES
- Problem Solving Skills
- Quick Thinker
- Teamwork
BUSINESS PROFILE
IPSIP Group is growing its services starting from the installation of tailored data centers to the complete monitoring and remote management of a whole IT infrastructure.
More than simply providing customized data centers, the group is now offering a complete panel of IT solutions, including 24/7/365 remote monitoring via their Network Operations Center (NOC), IT infrastructure audit and consulting, development of business solutions etc. You will find at IPSIP Group:
* International and multicultural environment
* Training Development and International Certification
* Energetic and nice colleagues
* Opportunity to develop your career