Job Summary
Job description
Overview of job
Key Responsibilities
- Install and configure company's application for customers.
- Diagnose and troubleshoot technical issues.
- Maintain app installation process.
- Implement custom requests of customers.
- Properly escalate unresolved issues to appropriate internal teams.
- Do integration with third-party apps.
- Document technical knowledge in the form of Knowledge base articles.
Why You'll Love Working Here
- Day-off: 14 days/year and Vietnam holidays
- Laptop provided after probation
- Medical Care Bao Viet (after 3-month officially in role)
- Salary review every 6 months
- Salary for the 13th month
- Year-end Bonus based on your proficiency
- Social Insurance
- Annual Health Check
- Free access to the co-working space
- Monthly Company Party
- Quarterly Company Trips
- Gym/Fitness allowance
- Free online learning. Reimbursement for selected online courses.
- Work on the best product in the niche market, used by millions of users.
- Great chance to improve your expertise/skills and English communication.
- Get support and work with talented and friendly members.
- 100% remote working culture. Live and work from wherever you feel happiest. We value work-life balance and personal development. We love reading books, watching movies, traveling, yoga, meditation, playing music instruments, gym, etc. You are welcome to join our activities besides work.
Job Requirement
Your Skills and Experience
- Bachelor's Degree in Computer Science or a related field.
- Good logical thinking.
- Functional understanding of Javascript, HTML, CSS.
- Good at problem-solving and debug skills.
- Pay attention to every detail/aspect of the work.
- Proficient English reading and writing skills.
- Communicate fluently in English.
- Have track of record in e-commerce.
Languages
-
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
Technical Skill
- JavaScript
- HTML5
- CSS
- Ecommerce
COMPETENCES
- Logical Thinking
- Problem Solving Skills
BUSINESS PROFILE
Overview about Boost Commerce: Leverage every e-Commerce business through technology innovation.
Boost Commerce is a leading fully-remote team of Shopify experts that place customers' growth and trust on top. At Boost, we ensure a diverse and inclusive workplace where we learn from each other and contribute with great care. We welcome people of different backgrounds, experiences, abilities, perspectives, and especially locations. As Boosters, we are fervent believers in the philosophy that people should be able to live anywhere they want - and work from anywhere they can. Though spreading in 5 countries and 11 cities, together we create an environment that values flexibility, autonomy, and trust. Our Product Filter & Search is a leading site search and navigation solution in Shopify, used by +13,000 merchants worldwide to grow sales and elevate their search solution. Only Boost Product Filter & Search offers a secure, enterprise-grade quality for both SMB and Shopify Plus stores that can scale with leading B2C brands in the world. It enables shoppers to find their desired products in milliseconds, without any hassle. Our website: https://boostcommerce.net