Hong Leong Bank

Overview of job

Job Summary

The job holder maintains the Parameters Setting and ID users for the Core banking system and applications, providing technical support and ensuring the operation runs smoothly, monitors and maintains the core banking systems.

Job Responsibilities

Maintain Parameters Setting and ID users for the Core banking system and applications.
Provide first-level support and solutions/workarounds for trouble-shooting of problems and attending to queries (Query, Online Report, vTreasure, SWIFT, TF, Risk & Com, Credit, Internal Audit, Finance). Provide first level support for system/applications and data queries to users.
Assist to study, evaluate user requests, provide input on the Users Requirement Specification / Functional Specification
Prepare test plans and perform User Acceptance tests and related tests.
Participate in the implementation of new projects, products, services
Compile and document user’s SOP/Guide, system-related functionalities & workflow processes.
Prepare training materials and conduct training for system applications. Handle reports relating to CTD/AML consolidated from all BR/TO.
Back up other duties and as assigned by Line Manager
Write the workflow process, in-house tools to increase the level of automation for better control and efficiency

2 - 3 years of experience in a developer role.
Excellence in Databases MySQL & Data Analysis.
Experience in Core Banking would be an advantage.
Good interpersonal and communication skills to effectively communicate with stakeholders and team members