Bstar Solutions

Overview of job

BStar Solutions is pioneering the Silicon Valley of Vietnam and Southeast Asia. Our mission is to solve business and technical problems. We transform clients’ business concepts through the stages of prototype, minimum viable product (MVP), and production. Our mastery of global software development processes and business-oriented focus allows our clients to achieve their business objectives

Responsibilities and Duties

• Solving IT support requests directly from employees.
• Troubleshooting system and network issues.
• Maintaining the PCs (hardware, software).
• Diagnosing and repairing faults.
• Replacing or repairing the necessary parts.
• Managing client accounts and setting up integration links.
• Conducting Daily / Monthly / Yearly traffic reports.
• Setting up accounts for new users.

• Attractive income.
• Performance appraisal.
• 13th-month salary and additional bonuses based on the business performance.
• 12 days of annual leave.
• Pay full salary in two months of probation.
• Social, Health, and others Insurance base on Labor Law.
• Opportunities to work overseas.
• We truly value your thoughts and opinions.
• Good work environment and working in a professional, friendly, well-equipped environment.
• Chances to work in a big and global team, work directly with customers.
• Company budget for team building, year-end party and sports activities, etc.….
• Happy Hour every month.
• Charity activities.

• Have at least 1 year of experience with this position.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Repairing and replacing equipment as necessary.
• Maintain inventory of all company owned IT equipment, assets, and licenses. Renew, refresh, or recycle per schedule or as necessary.
• Provision and disable user accounts, reset and update passwords, modify group memberships, and manage Office 365 & windows server.
• Ability to work independently, as well as, in the team.