Job Summary
Job description
Overview of job
● Software testing:
- Review individual tickets.
- Test tickets to ensure ticket goal is resolved and that the fix/enhancement is working as intended.
- Ensure that the fix/enhancement being tested is thoughtful and scalable.
- Ensure that the fix/enhancement complies to regulations and to BeSmartee’s internal policies and procedures. Engage the software developer for bug fixes and modifications where applicable.
● End-end testing:
- Ensure that the fix/enhancement maintains overall integrity of BeSmartee’s products.
- Ensure that the fix/enhancement move BeSmartee’s software products forward as an overall compelling solution.
- Design, execute and maintain automated continuous testing on multiple environments.
● Create test plans, test files, and scripts for unit testing.
● Document all testing results.
● Manage the overall schedule, internal and external resource coordination, requirements and communications and problem resolution for all software testing.
● Support the Client Success Manager(s) with support tickets as required.
● Identify areas in which the product can be improved to better serve clients’ needs.
● Develop and maintain a working knowledge of all BeSmartee applications.
● Communicate any technical issues, customer complaints, or potential new client projects to management.
● Continuous focus on reducing/condensing software testing including time and resources required, through systems process improvements and automation.
● Provide product, infrastructure, business process and staffing recommendations to executive leadership.
● Perform other duties as assigned
- Yearly Awards for excellent employees.
- Free Food & Drink: Friday lunch, snack/cake, coffee & tea
- Performance review and adjust salary once a year.
- Company Team Building Trip, happy Friday...
- 10 public holidays, 12 annual leave days based on Vietnam Government regulations.
- Job expenses/equipment
Job Requirement
- 3+ years of well-rounded software testing experience in positions of increasing responsibility.
- Ability to execute quickly in a start-up environment and build structure vs. having structure provided.
- Good written and verbal communication skills.
- Ability to successfully manage software testing across different clients, products and environments simultaneously.
- Ability to influence, establish relationships, and continually manage clients' expectations at all levels, including senior management and C-level.
- Analytical skills and data-orientation in decision making.
- A positive, proactive mindset, combined with excellent prioritization, task management, and organizational skills.
- Demonstrated ability to build strong, trusted relationships with colleagues.
- Do not have to be a software developer, but be able to understand code, databases, SDLC (software development life cycle) and related software developer skills.
- Ability to perform software configurations.
- Ability to design process maps and workflows.
- Ability to write business requirements documents (BRD).
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Tester
- QA QC
- Software testing
- SDLC
- BRD
COMPETENCES
- Responsible
- Communication Skills
- Analytic Skills
- Proactive
- Organizational Skills
BUSINESS PROFILE
BeSmartee services some of the worlds’ largest banks and non-bank lenders.
BeSmartee was founded in 2006 by mortgage industry veterans at the onset of the housing crisis. As one of the original mortgage point-of-sale platforms, the founders recognized that the mortgage process could be improved by utilizing source-data and automation in order to streamline the consumer experience, increase data integrity for lenders and lead to a day where a consumer could enter fulfillment in minutes.
So, as young and eager entrepreneurs normally do, the founders jumped head-in first and designed the platform. Unfortunately, the mortgage crisis turned the world upside down and BeSmartee’s vision was put on hold. Fast forward to 2014, after exiting their respective mortgage lending and technology businesses, the founders started development of BeSmartee in 2014. Surprisingly, the original business plan and platform was years ahead of its time and BeSmartee quickly went live to the world at the beginning of 2016.
Since those humble beginnings, BeSmartee still stands behind its mission to make mortgages easy, fast, and transparent for both consumers and lenders.