Bosch Global Software Technologies (BGSV)

E-Town 2, 364 Cong Hoa, TP Hồ Chí Minh

Company Size : 500-999

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Job Summary

500-999

Outsourcing

Việt Nam

UX Researcher

Bosch Global Software Technologies (BGSV)

Tân Bình, TP Hồ Chí Minh

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:28/12/2021
  • 1

Job description

Overview of job

- Shape the future of Bosch: The transformation into a connected company calls for the user-centered development of new digital products and services. Join us to make it happen!
- Support UX projects: You will apply User Experience Research methods (e.g. Contextual Inquiry, Interviews, Focus Groups, User Testing). In the projects, you will experience a wide range of domains from industry to consumer.
- Experience collaboration: You will be a part of UX department of the Bosch Corporate IT and you will collaborate closely with different disciplines (e.g. interaction designers, software developers, product managers) and domain experts (e.g. manufacturing, legal, automotive) in an international context.
- Drive design thinking: You will build up and support the Bosch UX network. You will define, apply, and communicate User Research methods and standards for the whole organization. You will contribute to strengthen the design thinking culture within the Bosch IT environment.

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Working in one of the Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (English-speaking environment)
  • 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
  • 100% monthly basic salary and mandatory social insurances in 2-month probation
  • Onsite opportunities: short-term and long-term assignments
  • 15++ days of annual leave + 1 day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time
  • Lunch and parking allowance
  • Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
  • Fitness & sport activities: football, badminton, yoga, Aerobic
  • Free in-house entertainment facilities and snack
  • Join in various team building, company trip, year-end party, tech talks and a lot of charity events

Job Requirement

1. Personality:
- Well organized with outstanding analytical and conceptual skills
- Structured, creative, motivated, and team-oriented
- High level of empathy, strive for understanding end-users
- Outstanding communication skills

2. Working practice:
- Experienced in work in cross-functional teams
- Experienced in work remotely in international teams
- Able to engage people in applying user-centricity and to solve problems in a proactive and focused manner
- High level on both customer and end-user orientation
- Interest in B2B processes (e.g. logistics, purchase, CRM)
- Ability to moderate strategy / innovation / business process analysis workshops

3. Experience and Know How:
- At least 2+ years of working experience in user-centered development of products and services in a design agency, research institute or UX department of a company
- Proficiency in a variety of user research and testing methods, as well as conducting workshops
- Basic knowledge of SAP technology, understanding SAP processes and flow charts, and/or experience in collaboration with SAP developers will be a plus

4. Languages: High level English language proficiency required; proficiency in German is a plus
5. Education: Diploma or Bachelor’s/Master’s degree in psychology, sociology, cultural anthropology or a comparable field of study

Languages

  • English

    Speaking: Advanced - Reading: Advanced - Writing: Advanced

  • German

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • UI/UX
  • ERP
  • CRM
  • SAP

COMPETENCES

  • Organizational Skills
  • Analytic Skills
  • Creative
  • Problem Solving Skills
  • Communication Skills
  • Research
  • Proactive

BUSINESS PROFILE

The Bosch Group is a leading global supplier of technology and services.

It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.

BGSV – Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH.

BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.