Katalon

Overview of job

Cloud System Management (Non-production):

• Monitor and maintain non-production cloud services, dockerized containers, and databases.
• Monitor application services and server performance through system monitoring tools.
• Collaborate with the CloudOps team to develop and execute a backup and recovery plan

Office Infrastructure Management:

• Monitor and maintain the efficiency of the server room; actively resolve problems and issues with server systems to limit work disruptions within the company.
• Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection systems; monitor the network systems to detect early threats or prevent errors.
• Collaborate with the Information Security team to monitor access control systems, ensure their efficiency, compliance and security for the office.

Business Operations Systems:

• Deeply understand the IT landscape at Katalon and own the admin role of company-wide tools and cloud-based applications.
• Work closely with business functions to understand their needs, and actively research for ideas, solutions to utilize IT systems to increase operations efficiency.
• Collaborate with System Optimization Engineer on system integration and automation projects.
• Collaborate with functional system admins to constantly monitor the performance of business applications, and assist IT Manager in system analysis to determine the performance gaps.

License Management:

• Maintain the license availability of software assets and manage/monitor the distribution of licenses across the company.
• Assist IT Manager in evaluating license requests from users.
• Build a solid workflow to manage license provision and revocation, and build a periodic report or live dashboard to provide visibility to the Management team.
• Support business functions in working with vendors for new purchases, upgrade, downgrade or replacement of applications if requested.

Other tasks and projects assigned by the IT Manager.

At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don’t just take our words for it. Take a better look below!

• Attractive compensation package including achievable Quarterly Performance Bonus (up to 120% gross monthly salary) and 13th-Month Bonus
• 19 annual leave days and other supportive allowances
• Flexible working time and place together with high-end working equipment at the high-class new office at Viettel Building (Dist. 10, HCMC)
• Diverse & International Working Environment with Agile culture
• Premium healthcare package for you and your loved ones
• A company trip every summer, an annual year-end party, team-building activities, and so much more fun are waiting for you!

Katalon is proud to be an equal opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.

• Minimum 03 years of experience as a System Admin or similar roles.
• Tech-savvy, keen on technology and desire to leverage IT systems in sustainable business growth.
• Organized, detail-oriented, and good at communication both oral and written, in English and Vietnamese.
• Can do attitude, growth mindset, and be creative in solution approaches.
• Experienced with G-Suite, Microsoft 365 products, Atlassian Jira, Confluence, Datadog, Lacework, and other cloud management tools.
• Experience in Virtualisation (VMWare), server, and network virtualization.
• Familiar with remote application support i.e., Citrix, RSA Tokens, and SSL VPN
• Good knowledge and troubleshooting skills (LAN, WAN, VPN, TCP/IP, DNS) (Fortinet, Cisco) and Wifi technologies.
• Familiar with SaaS business operations systems (Salesforce, Recurly, NetSuite, etc.) is a big plus.
• Experienced with various security standards, especially ISO 27001, SOC2. etc. is a competitive advantage.
• Microsoft Certified Systems Engineer (MCSE), Azure Administrator certifications, VMware Certified Professional (VCP), or equivalent industry certification are preferred.