NovaGroup

NovaGroup Office Building, 152 Dien Bien Phu, TP Hồ Chí Minh

Company Size : 1000-4999

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Job Summary

1000-4999

Product

Việt Nam

IT Business Analyst (CRM)

NovaGroup

Binh Thanh, TP Hồ Chí Minh

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:29/09/2022
  • 1

Job description

Overview of job

Job role:
- Work with senior stakeholders to get product requirements, analyze requirements on CRM application. Define and describe all product work
- Work with technical teams, write requirements according to user stories, and prioritize tasks
- Check the quality of the engineering team's work and map with the requirements to ensure the right features

Responsibilities:
Task 1: Work with senior stakeholders to obtain product requirements, analyze requirements for sales and CRM related business. Define and describe all product work.
Task 2: Working with technical teams, writing requirements according to user stories related to sales and marketing activities, marking the priority of tasks
Task 3: Check the quality of the work of technical teams involved in product development related to sales, customer care, marketing
Task 4: Plan and manage team progress
4.1. Plan your work
4.2. Manage the overall progress of the team
Perform tasks assigned by leaders in addition to JD, plan

Job Requirement

- Proven 3+ years history as a Business Analyst in an IT company or a system specialist in a travel industry related company.
- Experience with CRM, ERP project (must have)
- At least 3+ experience in developing business requirements, use cases, and user acceptance testing cases/plans.
- Experience with PowerBI or other BI tools, including development and administration.
- Familiarization with software development methods: Agile, DevOps, Waterfall...
- Data & result-driven mindset, with strong ability to turn complex data into actionable insights
- Excellent communications skills, both oral and written
- Statistical analysis software (e.g. R, SAS, SPSS, or STATA, PowerBI).
- Advanced Excel to create spreadsheets, charts and pivot tables.
- SQL databases and database querying languages
- Survey/query software
- Business intelligence and reporting software
- Documentation skills: System documentation, User documentation, Process documentation, Source code documentation
Note: Preferred candidates with data analysis skills (data mining, visualization, database design..using Python or R)

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • BA
  • CRM
  • MS SQL
  • Data Mining
  • Python
  • Database Design
  • Acceptance Testing
  • ERP
  • MS Excel
  • SPSS
  • DevOps
  • SAS
  • Data Analysis
  • MS Power BI
  • Stata

COMPETENCES

  • Agile
  • Waterfall
  • Analytic Skills
  • Documentation

BUSINESS PROFILE

NovaGroup aims to be the leading economic development and investment group in Vietnam.

NovaGroup with a vision to be the leading economic development and investment group in Vietnam, mainly operating in the fields of: Services - Technology - Industry with a complete ecosystem of 8 corporations: Novaland, Nova Service, Nova Consumer, Nova Tech, Nova Capital Partners, Nova Logistic, Nova Industry, Nova Finance.

In its sustainable development strategy, NovaGroup always considers investing in the development of high-quality human resources and creating a happy working environment, providing unlimited opportunities for employees as the top focus. In particular, NovaGroup has been focusing on attracting a young, enthusiastic workforce with real job opportunities and training to improve professional qualifications.