Agents Only Technologies

Overview of job

Who we are:

Agents Only (www.agentsonly.com) is a gig platform for the call center industry. We are revolutionizing the contact center industry by providing a software platform that connects brands and their customer service calls with motivated at home agents. Agents Only is flipping the call center market upside down, and bringing a platform enabled approach to an outdated industry. 

Our cloud based platform attracts the best agents by providing a flexible schedule, better pay and opportunities for growth. Agents get immediate feedback on each call and are paid daily. Clients get on demand access to positive and engaged agents. 

The company is founded by entrepreneurs who have scaled businesses with thousands of employees in the past. Agents Only already has significant traction working with one of the largest brands in the world and thousands of agents.

We currently offer remote work with our teams in Vancouver, Canada and Vietnam.

What you’ll work on:

• Test our multiple software platforms to ensure stability, progress and awesomeness
• Create test plans and work with developers to optimize the testing process
• Be directly involved in product development as part of a small, fast moving team

Who you are:

• ​​Excellent verbal and written communication skills in English
• You have 3+ years of relevant professional experience
• You take ownership of the products and services that you work on
• You’re passionate, but pragmatic. Innovative, but customer-focused
• You constantly think about improving QA processes and plans
• You’re detail oriented and love breaking things

Can you say yes to some of these items?

• Experience testing complex web and mobile applications
• Experience creating and executing detailed test plans
• Worked in or lead QA cross functional teams
• You’ve worked with different types of testing on numerous projects