GeoComply

Overview of job

GeoComply is one of the fastest-growing startups in North America. Achieving 650% growth in annual revenue over the past three years and dubbed a pre-IPO tech “Unicorn”, we were named by Fast Company as the number one “Most Innovative Enterprise Company” in 2022. Located in Vancouver, Canada, we have ten offices globally, five of which are in major North American cities.

Operating at the center of a new generation for cybersecurity, we’re uniquely positioned to help partners make better risk-based decisions, utilising our ten-plus years of historical geolocation data. Detecting fraud for Financial Institutions and protecting valuable Media & Entertainment content are issues we can directly address by applying geolocation.

At GeoComply, our mission is to empower the future of digital trust. We operate at the center of a new generation of cybersecurity companies, leveraging today's geolocation data to make better risk-based decisions. Working as a critical piece of the security infrastructure for some of the world’s largest tech companies like DraftKings, FanDuel, the BBC, and Akamai, we are the global market leader for compliance-grade geolocation data and a critical piece of the decision engine. We have big plans in the next few years, including a targeted IPO and various M&A opportunities.

At the heart of it all is people - we are deeply committed to creating and sustaining a world-class experience for our employees, customers, and partners.

We are looking for a Senior Business Analyst to join our team in HCMC, Vietnam who will match our ambitions, and help us Better ourselves and achieve our goals. The Senior Business Analyst contributes to GeoComply’s success by doing process mapping, modeling, documentation, optimization to ensure all team processes are managed effectively. This position reports the Business Data Analyst Lead on a day-to-day basis. You are able to, and enjoy, working with multiple teams across locations, have good communication and interpersonal skills. You have experience working in short, agile, iterative development cycles and have a great passion for working in agile development process environments.

What You Will Be Doing

• Mainly responsible for process mapping, modeling, documentation, improvement, automation, and optimization
• Deeply understanding company structure and goals; mapping key business processes and working closely with all functions for process change initiatives
• Improve existing business processes or designing new processes from scratch
• Taking the Business Analyst role in a project to liaise among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Perform internal UAT prior to the delivery of the solution.
• Communicating with business stakeholders to ensure that changes are implemented effectively and efficiently.
• Supporting the Project Manager with project planning and estimating, status reporting, employee mentoring, performance management, development process and contribution to strategic direction
• Identifying process metrics for efficacy and efficiency improvements
• Gather, organize and synthesize large amounts of information from various sources.
• Documenting processes, creating flowcharts and diagrams using specialized software such as Draw IO, Visio, Bizagi, etc.
• Identifies and manages gaps, determining the effectiveness of proposed solutions and developing Business Requirements documents and models.
• Follow the project and organization processes, policies, and regulations.

At GeoComply, our mission is to empower the future of digital trust. We operate at the center of a new generation of cybersecurity companies, leveraging today's geolocation data to make better risk-based decisions. Working as a critical piece of the security infrastructure for some of the world’s largest tech companies like DraftKings, FanDuel, the BBC and Akamai, we are the global market-leader for compliance-grade geolocation data and a critical piece of the decision engine. We have big plans in the next few years, including a targeted IPO and various M&A opportunities.

Let us share why we think you’d love working with us.

• We have a track record of success and a vision and a plan for a promising future. GeoComply has close to 100% market share for player location regulatory compliance in the US gaming space. And we have fuelled that momentum with the expansion into new markets - media & entertainment and fintech.
• We are proud of our values and we live them in all of our actions, conversations, and work: There’s always a way; Together we can do more; Aim higher. Then higher; Act with integrity; For the greater good.
• We are proud to be part of a global team that develops award-winning solutions for some of the world’s largest and most innovative companies.
• We will support you on your learning journey. We invest in employee career growth and development. Our learning & development commitment includes leadership and technical development, a substantial budget for education and training, as well as dedicated work hours for self-study.
• We care about our team. Our GeoComply team is talented, has a bias for action, and is known for their positive attitude and energy. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits package.
• We care about giving back to the communities in which we live and work. GeoComply supports a  broad range of community initiatives through donations and employee volunteer activities.
• We know that work can be fun. We take the time to create employee events and experiences where everyone can connect and celebrate.

Our Benefits:

• Competitive Salary: High salary and attractive bonus system (13th month, business performance, dividend and internal shares program)
• Learning & Development: We provide an annual budget equal to 1-months’ salary that can go towards professional or personal development.
• Equity Plan: As employees of GeoComply, we’re all “owners”. Our unique equity and bonus plans give you the opportunity to share in our company’s success.
• Fast career path within the company.
• Premium healthcare insurance (Bao Viet/Liberty)
• 20 days annual leave + 5 days sick leave
• Weekly English classes with a native teacher
• Modern stand-alone office building in the center of Saigon. Free motorbike parking.
• We're always stocked up on snacks and coffee and have free lunches monthly
• Frequent social and team-building events

At GeoComply, we live our value of building it right. Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company’s success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.
Now What? Send us your resume and a cover letter. We Can’t-Wait To Meet You.

Your skills & qualifications:

• Bachelor's degree or Master’s degree of business administration, information technology, and computer science
• At least 3 years of relevant experience in as an business process analyst, business analyst, system analyst or similar role
• Ability to work with stakeholders to understand their vision, needs, concerns, priorities and the environment in which they operate.
• Experience in process quality metrics and/or project management is a plus
• Experienced in writing technical documents, procedures, workflows, etc.
• Generation of business requirements documents from high level conceptual papers through to detailed specifications including detailed use cases, workflows, user stories, test scenarios and acceptance criteria. Elicitate requirements specification into key functions.
• Good understanding of end to end experience of the project lifecycle.
• Strength is in communicating and bridging with the DE team and BDA team on how a product/project runs in a day-to-day scenario and long term BI process implication.
• Being familiar with the BA toolkit i.e. Jira, Confluence, Draw IO, Visio, Bizagi, etc.
• Understanding of BPM concept, BABOK® Knowledge Areas & operational excellence techniques (Lean, Six Sigma, Value Stream,...)
• Proficient in verbal and written communication, both in English and Vietnamese
• Critical thinking, logical thinking, problem solving, agile mindset
• Open-minded, ability to learn & adapt quickly