GFT Technologies Vietnam

Overview of job

You will be a key member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services.

What you will be doing:

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, messaging and collaboration, enterprise mobility, desktop virtualization, end-point security, patch management, and enterprise back-up.
• Responsible for planning, designing and architecting IT solutions in the scope of EUC. 
• Oversee end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.
• Any relevant ad-hoc duties such as develops scripts, PowerShell Scripts for automation.
• This is an individual contributor role.

HR benefits

• Competitive salary
• Salary band per level and employee benefits are reviewed once per year
• 13th month salary pro rata depending on the employee’s length of service (within a calender year), paid with the December salary
• Monthly lunch allowance: 700,000 VND/employee
• Parking: GFT covers the monthly parking fee for employee motorbikes
• Performance evaluation is once per year, for 2 purposes:
     > Performance bonus   > Salary increments

Talent retention policy (Retention bonus)

• 2-year anniversary = 0.5x monthly salary
• 3-year anniversary = 1x monthly salary
• 5-year anniversary = 2x monthly salary
• Paid with salary of month of anniversary.

Health care

• Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
• Optical: expense claim for eyewear
• Annual health check-ups.

Vacation

• Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
• Adding one more annual leave day for each two-year anniversary.

Healthy lifestyle

• Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
• Range of healthy snacks, tea, coffee, milk and beer on tap:
  > Tea, coffee and milk are available at pantry area – WeWork
  > Beer is available at pantry area – WeWork
  > Snack is available in GFT office.

Social

• Company townhall: each 6 weeks
• Monthly team lunch at restaurants
• Monthly team engagement activities: one activity per month
• CSR activities: as per company’s CSR guideline and practice
• Hackathon: once per year
• Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).

• Degree in computer engineering, computer science or equivalent.
• Experience in a managing IT infrastructure.
• Good working knowledge in Okta Identity Engine, Microsoft Intune and JAMF, Desktop Virtualization & Cloud Based Infrastructure.
• Broad technology experience encompassing architecture, infrastructure, and IT operations.
• Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
• Ability to produce technical design for an IT solution and develop strategy for implementation.
• Enterprise Architecture or Microsoft Certification preferred. 
• Exposure to ITIL v3 (Incident, Problem & Change management) preferred.
• Ability to work independently, multi-task, and take ownership.
• Excellent Communication – verbal and written.