Vietlink

Overview of job

• Responsible for the implementation of technical measures to meet the ISO/IEC 27001 standard on information security that the Company has achieved.
• Daily follow up IT Helpdesk operation and administering and maintaining the system, backup, servers, and PCs.
• Troubleshoot and resolve system and PCs related problems.
• IT user’s support operation and other back-office applications
• Helping users install the necessary application for works.
• IT general administration, administer and enhance the network infrastructure and systems, whenever possible.
• Manage and monitor database backup/ recovery, capacity planning, and system performance.
• IT inventory administration: manage license, software, hardware, up-to-date inventory record for all IT equipment, etc…
• IT Procurement follows up to buy new IT devices by company process, get support from Vendor, …
• Follow up and support End users base on IT Policy and ensure all users comply with IT and network security policies.
• IT Service management undertakes IT projects as assigned or approved by the company
• Carry out other IT-related jobs as and when required such as you evolve in the company, you will train other people on IT topics.
• Assist in other tasks assigned by the direct supervisor.

• Attractive salary
• Health care staff and annual health check-up at International clinic.
• 20 days of annual leave plus 1 more day for the Anniversary Establishment Day in Oct.
• All benefits followed Vietnamese labor law, including 13 th month salary plus competitive bonus.
• Training allowance.
• Annual company trip and team building
• Free parking card
• Dynamic and professional working environment.
• A laptop – Macbook Pro that fits your need.
• Working from Monday to Friday – (9am -6pm)

Skill & Experience

• Have 2+ years of experience in an IT helpdesk role.
• Have experience in deploying Systems (VMware, AD, LDAP, DNS, DHCP, VPN, File Server, Mail system, Backup system, Camera, ….)
• Have experience in deploying and maintaining network devices (Fortinet-Fortigate 100F, Unifi-AP Pro)
• Responsible for day-to-day PC support, systems administration, and network maintenance.
• Assist in implementation, support, and user administration of the LSP systems and back-office applications.
• Enforce IT and network security policies.
• Well- experienced in Helpdesk support and IT operations.
• Work well under high pressure and deadline oriented.
• Have experience in information security measures in business  operations.
• Have knowledge of ISO/IEC 270standards is a big plus.

Technical skill required

• Experience of system, network, VLAN, routers, switch, workstations.
• Microsoft MCSE, CCNA, VMware, Linux certification are preferred.
• Familiar with Windows PC and especially MacOS.
• College in Information Technology/ Computer Science or equivalent.

Personal skill

• Able to work independent.
• Proactive and open minded. Service mindset.
• The sense of responsibility and a serious, honest, and careful working attitude.
• Hands on and can-do attitude.
• Ability to quickly pick-up new technology stacks.