Bosch Global Software Technologies (BGSV)
E-Town 2, 364 Cong Hoa, TP Hồ Chí Minh
Company Size : 500-999
View moreJob Summary
- Technical Skill:
- ISO ,
- VBA ,
- MS Office ,
- MS Word ,
- MS Excel ,
- MS Powerpoint
Job description
Overview of job
Overall responsibility for Quality Assurance in a department:
- Release quality related documents of local SO/TCR-VH to QMS of Bosch Service Solution (SO)
- Facilitate effective process / tools implementation / delivered quality
- Release the quality related data/reports to SO/QMM and delivery service teams
- Perform/coordinate/facilitate the quality activities across SO/TCR-VH
QMM (Quality Management) operation focus:
- Maintain department monthly report (MSR) databases, repository folders, Process Databases
- Release Quality report (QMM MSR), Newsletter, system (QMS Release), Metrics baselines, etc
- Perform/Prepare data for analysis at SO/TCR-VH level and lower if required.
- Coordinate the external audits/appraisals, training/seminar/workshop, internal
- Evaluate the waivers or Alternate Practices, Learning audits, CARs
Improvement journey:
- Support/Perform the Customer Complaint analysis, Client Feedback Handling tool tracking
- Support the baseline metrics at Department level and lower if required
- Support the Client Satisfaction Survey
- Support/Perform the process improvement / process harmonization with Clients (where applicable)
- Support/Perform CIP activities across department
Delivery Service focus:
- Quality Analyst for different services of department
- Perform Process Audits for services as per schedule
Job Requirement
- University degree or Engineering degree in IT Computer science
- At least 3 years of relevant experience
- MS Office experience and Reporting skill: MS Excel, Word, PPT, VBA
- Good English communication
- Data collection and analysis
- Customer service orientation
- Planning and organizing skill
- Internal Auditor, Quality Auditor skill
- Teamwork, Able to work with different stakeholders and get their commitment
- Patience, Working under pressure, Conflict management
- Experience on ISO 9001:2015, QMM, Project Management is an advantage
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- ISO
- VBA
- MS Office
- MS Word
- MS Excel
- MS Powerpoint
COMPETENCES
- Communication Skills
- Analytic Skills
- Customer Care
- Teamwork
- Project Management
- Work under pressure
- Planning Skills
- Patience
BUSINESS PROFILE
The Bosch Group is a leading global supplier of technology and services.
It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.
BGSV – Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH.
BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.