Job Summary
Job description
Overview of job
Responsibilities:
- Develop, implement, and manage process execution to ensure the quality of software package before releasing to customers
- Identify and set appropriate quality standards and parameters for company processes.
- Communicate quality standards and parameters to QA team, product development team, and other staff.
- Oversee the daily workflow and schedules of the department.
- Forecast project issues, project risks; recommends and facilitates solutions to these issues.
- Customize process for project (if any)
- Prepare reports by collecting, analyzing and summarizing project key metrics, database.
- Review client, customer, and user feedback.
Job Requirement
Requirement:
- 1+ year of experience in software process or knowledge about software process (Agile, Scrum is advantage).
- Have participated in implementing model-based software development processes following CMMI or ISO standards.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Certificated in CSQA, Internal Auditor is advantage
- Good at Reading and Writing in English
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- PQA
- ISO
- CMMI
- Software development
- CSQA
COMPETENCES
- Agile
- Scrum
- Interpersonal Skills
- Customer Care
- Organizational Skills
- Detail oriented
BUSINESS PROFILE
SmartOSC is a premium, full service e-commerce agency for leading brands and e-tailers.
We offer a complete solution including a customizable technological platform, innovative interface design, and international e-marketing. SmartOSC acts as a partner to help brands succeed and achieve their goal.
With a variety of international customers from North America to Europe, Australia and Asia, SmartOSC’s broad solutions is designed to maximize revenue opportunities by expanding globally. We currently employs nearly 300 Employees, and also partners with Magento Inc. being a Silver Solution Provider, developing state-of-the-art extensions and services based on this platform.
Our mission is to drive sustainable growth to our partners, customers and employees by fulfilling the global value chain.