Job Summary
- Technical Skill:
- Fintech ,
- Core Banking
Job description
Overview of job
- Technical: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies
- Customer Engagement: Engage with potential customers to assess their requirements and challenges
- Solution Presentations: Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings
- Customization: Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities
- Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility
- Product Knowledge Transfer: Work with the product team. Then train sales teams on the technical aspects of products or services
- Proof of Concept (PoC): Collaborate with customers to design and execute PoCs to validate the effectiveness of proposed solutions
- Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications
- Competitive Analysis: Stay informed about competitors' offerings and market trends
Job Requirement
- Bachelor's degree in a relevant technical field (e.g: Computer Science, Engineering) is often preferred.
- 3+ years of experience in Presale Manager along with 5+ years of Tech sales, customer success, or a similar role experience, preferably in the Fintech industry.
- Understanding about Banking language and flows.
- Proven experience in a technical role, such as software engineering, architecture solution, technical support.
- Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.
- Excellent communication skills, capable of coordinating effectively with both internal teams and external partners.
- Customer-focused mindset with the ability to build and maintain strong customer relationships.
- Familiarity with sales processes and the ability to work collaboratively with sales teams.
- Preferred Qualifications:
- Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
- Knowledge of AI/Machine Learning topics
- Experience in managing KYC process or Fraud Risk management for customer onboarding
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Fintech
- Core Banking
COMPETENCES
- Problem Solving Skills
- Communication Skills
BUSINESS PROFILE
Trusting Social is a Fintech AI company.
Trusting Social is a Fintech AI company who pioneers alternative credit scoring for emerging markets using telecom data and other new data sources. We aim to provide credit scores for 1 billion unbanked consumers who currently do not have access to formal credit. We target emerging markets worldwide, with the initial focus on Southeast Asia and India.
Trusting Social is comprised of Ph.D. data scientists from Stanford Research Institute, Microsoft, IBM etc., and banking leaders from Goldman Sachs, Credit Suisse, and Barclays. Founded in Silicon Valley, Trusting Social is now headquartered in Singapore, with R&D lab in Ho Chi Minh, and offices in Hanoi, Manila, and Jakarta.