Job Summary
- Technical Skill:
- Salesforce ,
- OOTB ,
- Data Studio ,
- CRM ,
- Tableau ,
- CI/CD
Job description
Overview of job
About us
SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Your responsibilities
- Participate in the software development life cycle using agile methodologies
- Support business requirements to address all the CRM needs
- Contribute to documenting Salesforce platform, such as user guides, specifications.
- Build Salesforce Flow automations to streamline CRM processes and third-party integrations.
- Design and customize dashboards and reports to deliver business insights.
- Administer and maintain the Salesforce instance, including user access, security settings, and application configurations.
- Configure Salesforce CRM with custom objects, fields, and permissions to support multiple teams and business needs.
- Monitor system performance, troubleshoot issues, and provide technical solutions based on requirements.
- Prepare technical designs and effort estimates to support project planning.
- Collaborate with various stakeholders to manage and optimize CRM administration.
- Professional European-based company
- Attractive salary
- Performance bonus of up to 4 months’ salary
- Opportunities for travel to Europe
- Hybrid home/office working model
- Flexible working time
- Structured training & development roadmap
- Good work-life balance
- Premium healthcare insurance
- Loyalty programs
- Well-being activities
- Annual company trips and team-building events
Job Requirement
- Bachelor’s degree in Information Technology or Software Engineering or related.
- Salesforce Certified Developer I
- At least 5 years of relevant work experience in Salesforce platform administration
- Experienced with Salesforce Sales, Marketing, Service and Experience Cloud, SalesForce Flow, and other OOTB features.
- Strong time management skills, able to identify and prioritize urgent and critical requests
- Strong communication and presentation skills
- Customer-oriented mindset.
- Fluent in English
Nice to have
- Strong in documentation
- Salesforce Administrator Certified
- Salesforce Certified Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud
- Experienced in Data Studio / Tableau / CRM Analytics
- Experienced in Salesforce CI/CD
Languages
-
English
Speaking: Fluently - Reading: Fluently - Writing: Fluently
Technical Skill
- Salesforce
- OOTB
- Data Studio
- CRM
- Tableau
- CI/CD
COMPETENCES
- Time Management Skills
- Management Skills
- Communication Skills
- Presentation Skills
- Documentation
BUSINESS PROFILE
SecuTix is delivering a SaaS-cloud based Ticketing Engagement Platform.
SecuTix, a member of the ELCA group, is THE LEADING European Startup Company delivering SaaS-cloud based Ticketing Engagement Platform. We have offices in Switzerland, Vietnam, France, UK, Spain and Germany.
Our products are used by more than 150 customers, who are leading museums, sport clubs and stadiums, live entertainment, festivals, parks and cities all over Europe. Among our flagships are UEFA, Everton Football Club, Stade de France, Opéra National de Paris, Centre Pompidou in Paris, Picasso Museum. LOOKING AHEAD, WE ARE DELIVERING THE TICKETING TECHNOLOGY FOR EURO 2020 and TOKYO OLYMPICS 2020.
We are the first company in Europe that provides solutions for securing ticketing industry (prevent black market) based on blockchain technology. The solution is successfully tested in Paleo Festival 2017 (musical festival with 200k+ tickets sold in 1 hour) and UEFA Super Cup in Skopje 2017