Crossian

Pax Sky Tower, 63-65 Ngo Thi Nham, Hà Nội

Company Size : 25-99

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Job Summary

25-99

Product

Việt Nam

Senior Business Analyst

Crossian

Hai Bà Trưng, Hà Nội

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:21/10/2025
  • 1

Job description

Overview of job

  • Collaborate with Product Managers & stakeholders to gather and analyze requirements.
  • Create clear specifications, user stories, and documentation.
  • Support UX/UI with usefulness, usability, and accessibility insights.
  • Analyze business data to provide actionable insights.
  • Act as a bridge between business & tech teams to ensure smooth execution.
  • Design and support UAT scenarios to validate solutions.
  • Exceptional Compensation: Up to 30 months of salary per year through competitive salary packages and performance-based bonuses.
  • Full salary during probation & Guaranteed 13th month salary 
  • 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave
  • Global health insurance package for yourself and direct family members, plus annual health checkup
  • A Pantry & a Crossian Cafe stocked with goodies, ready to serve
  • Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events
  • General company T&D Program
  • Other benefits in accordance to Company's Policy and Vietnam Labor Laws

Job Requirement

  • 5+ years’ experience as a Business Analyst (preferably in eCommerce, retail, or logistics).
  • Solid knowledge of Shopify, BigCommerce, WooCommerce, or similar platforms.
  • Strong understanding of SDLC, Agile/Scrum.
  • Experience with data analysis (min. 6 months hands-on).
  • UI/UX awareness (usefulness, usability; accessibility is a plus).
  • Strong communication, documentation, and problem-solving skills.
  • Growth mindset, ownership, and commitment.

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • BA
  • Shopify
  • BigCommerce
  • WooCommerce
  • Data Analysis
  • UI/UX
  • SDLC

COMPETENCES

  • Agile
  • Analytic Skills
  • Scrum
  • Problem Solving Skills
  • Communication Skills
  • Documentation

BUSINESS PROFILE

Crossian is a technology organization focusing on research and development of online retail platforms.

Crossian's platforms currently distribute 10+ brands, serving hundreds of thousands of US consumers. Turnover over 5 million / month, the number of goods to process and track on average more than 21,000 packages (bales) per day.

Crossian's goal is to become the leading organization that develops cross-border e-commerce platforms in Vietnam. In the next 3 years, it will account for 0.1% of Ecommerce market revenue in the US (equivalent to 50,000 orders / day)