Crossian

Pax Sky Tower, 63-65 Ngo Thi Nham, Hà Nội

Company Size : 25-99

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Job Summary

25-99

Product

Việt Nam

Senior IT Business Analyst

Crossian

Hai Bà Trưng, Hà Nội

  • English
  • Experienced (Non-Manager)
  • Full Time
  • Negotiable
  • Posted:06/11/2025
  • 1

Job description

Overview of job

Description

Crossian is a fast-growing technology firm dedicated to building secure, scalable, and innovative E-Commerce and Supply Chain solutions.

We are seeking a talented IT Business Analyst to join our team. In this role, you’ll solve complex problems, bridging business needs with technology solutions, and driving value through collaboration. If you are analytical, detail-oriented, and passionate about delivering impactful outcomes, this role is for you.

As an IT Business Analyst, you will

  • Contribute to the development of Supply Chain Operations systems, including:
  • Gathering requirements
  • Modeling and Mapping Processes
  • Writing Business Requirement documents
  • Writing functional Specification documents
  • Wire-framing, Prototyping
  • Writing User stories
  • Writing User guide
  • Drawing diagrams such as activity diagrams
  • Understanding and working with API Specifications
  • Maintaining Documentation and contribute/support in Software development lifecycle.
  • Developing test scenarios for UAT (User acceptance test)/Pilot and provide essential support to Business users during the UAT phase, ensuring solutions meet their needs accurately.

1. Exceptional Benefits That Prioritize You
- Global Health Coverage: Comprehensive health insurance through Generali, ensuring your well-being worldwide.
- Driven culture & well-being support: Enjoy 12 remote working days per year to recharge and thrive.
- Top-Tier Compensation: Earn up to 30 months of salary annually, with 100% probation salary,  and a profit-sharing program that rewards your contributions.

2. Innovate with Cutting-Edge Technology
- Impactful Ownership: Take charge of large-scale projects impacting millions of users, driving real-world change.
- Advanced Tech Stack: Work with the latest tools and technologies, backed by continuous investment to keep you at the forefront of innovation.

3. Vibrant & Supportive Workplace
- Inspiring Environment: Collaborate in a modern office featuring a fully stocked pantry, in-house café, and a comfortable, creative workspace.
- Unique Experiences: Join our Annual Summer Summit, Year-end Party, Town Halls, and team-bonding events at 5-star venues.
- Active Lifestyle: Stay fit with our Health Boost Clubs (Football, Badminton, and more) and access our in-house Mini Gym.

4. Unlimited Growth Opportunities
- Continuous Learning: Benefit from ongoing training programs to sharpen your skills and stay ahead.
- Dedicated Development: Managers enjoy a tailored Training & Development budget to fuel professional growth.
- Clear Career Path: Unlock your potential with transparent career progression opportunities designed to elevate your journey.

Join Crossian and be part of a dynamic, forward-thinking community where your talent is celebrated, and your growth knows no bounds.

Job Requirement

  • Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience.
  • 5+ years of experience in Business Analysis.
  • Proficient in tools and techniques such as wireframing and diagramming etc.
  • Demonstrates a growth mindset with a proactive attitude and ownership of outcomes
  • Exhibits a product mindset: user-centric, value-driven, outcome-oriented, and committed to continuous improvement
  • Good at problem-solving, communication, and collaboration skills.
  • Having experience in software development processes, especially in Agile environment
  • Good at English writing
  • Having experience in ECommerce , Supply Chain management or Inventory Management Systems (preferred)

Languages

  • English

    Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • BA
  • Ecommerce
  • Wireframe

COMPETENCES

  • Project Management
  • Agile
  • Analytic Skills
  • Problem Solving Skills
  • Communication Skills
  • Teamwork
  • Proactive

BUSINESS PROFILE

Crossian is a technology organization focusing on research and development of online retail platforms.

Crossian's platforms currently distribute 10+ brands, serving hundreds of thousands of US consumers. Turnover over 5 million / month, the number of goods to process and track on average more than 21,000 packages (bales) per day.

Crossian's goal is to become the leading organization that develops cross-border e-commerce platforms in Vietnam. In the next 3 years, it will account for 0.1% of Ecommerce market revenue in the US (equivalent to 50,000 orders / day)