Nano

Overview of job

🚀 Business Analyst — Fintech Product | Hanoi

We’re looking for a proactive BA who understands product, enjoys problem-solving, and can drive execution forward. You’ll help the team build the right things — with the right focus and the right priorities.

🌟 What You Will Do

Clarify problems & uncover root needs

• Analyze requests and distill the real objectives
• Challenge assumptions and eliminate “nice-to-have” requirements
• Propose solutions based on value, feasibility, and business impact

Connect information & coordinate stakeholders

• Act as the main bridge across Ops – CSM/AM – Tech – Product
• Communicate clearly and concisely to ensure alignment
• Facilitate meetings, assign action items, and prevent work from falling through the cracks

Support product development

• Manage backlog and conduct refinements with PM/PO
• Resolve blockers, manage expectations, and maintain Agile/Scrum progress

Observe users & optimize the product

• Monitor daily feedback and identify anomalies or friction points
• Recommend small improvements that deliver meaningful impact
• Work closely with CS/Ops to understand real user behaviors and operational risks

🌟 You’re a Good Fit If You

• Always ask “why?” before doing anything
• Prefer solving problems over writing documents for the sake of it
• Enjoy seeing how fintech products operate in real life
• Aim to grow into a Product Owner / Product Manager

• Salary: competitive, negotiable and salary review twice a year 
• Instant flexible salary on Vui App
• Yearly bonus: Attractive 13th month salary, performance-based bonus and stock options
• Casual dress code and working time from 9 AM to 6 PM (Monday to Friday)
• Supportive and feedback-driven start-up setting
• Opportunities for professional training / sharing on jobs and skill
• Annual personal health check, DBV Insurance for employees and families beside Medical Insurance 
• Gift / cash bonus in Tet and holidays (Lunar New Year, Children’s Day, Mid-term festival…..)
• Annual team building activity, Year End Party, monthly happy hour and birthday party…. 
• Sport club and fund for gym, swimming, yoga….  
• Opportunities to work on anything you believe will help our mission 
• Chances to work with smart & value-driven colleagues from top tech firms in Vietnam (Uber, ZaloPay, Five9, VinID, Focal Labs,...)

🌟 What We’re Looking For

• 2–3 years of experience as BA or Product Owner
• Strong analytical thinking with the ability to “see through” problems
• Solid skills in process mapping, use cases, and business rules
• Clear communicator who can handle differing perspectives
• Mandatory: Product mindset + problem-solving mindset

Nice to Have

• Experience in fintech, consumer finance, or complex operational products
• Basic knowledge of SQL, APIs, or data models