Transaction Technologies

Overview of job

JOB OVERVIEW:

We are seeking a Business Analyst/Quality Assurance (BA/QA) to act as a key liaison between business stakeholders, customers, and technical teams. This role ensures business requirements are accurately captured, solutions are delivered with high quality, and systems operate reliably in both development and production environments.

KEY RESPONSIBILITIES:

1. Business Analysis:

- Gather, analyze, and document functional and non-functional requirements.

- Analyze business processes, workflows, and data flows.

- Prepare BRDs, FRDs, and user stories using JIRA or equivalent tools.

- Facilitate workshops, walkthroughs, demos, and discussions with stakeholders.

- Support teams throughout the SDLC.

- Perform impact analysis and manage requirement changes.

- Monitor implementation progress and resolve requirement-related issues.

2. Quality Assurance & Testing:

- Ensure test cases fully cover business scenarios and requirements.

- Support User Acceptance Testing (UAT).

- Verify delivered products meet quality standards.

- Track delivery status and versions.

3. Production Support:

- Provide first-line production support on a 24/7 basis.

- Perform issue triage and coordinate resolution according to SLAs.

4. User Support & Documentation:

- Maintain user manuals and documentation.

- Provide user training and onboarding.

- Support issue resolution and follow-up.

5. Domain Knowledge & Continuous Improvement:

- Stay updated with financial, banking, and trading technologies.

- Improve BA/QA processes and best practices.

WORKING TIME:

- Monday to Friday

- 8:00 - 17h30

BENEFITS:

💼 Compensation & Growth

• Competitive salary with full pay during probation period
• Performance bonuses tied to project success
• Annual salary reviews ensuring your growth is recognized

🏥 Health & Wellness

• Comprehensive insurance coverage per Vietnam Labor Code
• Annual health screenings and wellness programs

🌴 Work-Life Balance

• 12 days paid annual leave
• Standard 40-hour work week (8 hours/day, 5 days/week)
• Annual company retreats with exciting team-building experiences

🏢 Modern Work Environment

• Prime location with contemporary office facilities
• International team culture with monthly celebrations
• Premium amenities including free parking, fresh refreshments, and premium coffee

🚀 Career Development

• Product-focused development on large-scale, high-performance financial systems
• Enterprise partnerships with leading financial institutions across Vietnam and Asia
• Learning investments including local and international training opportunities
• Technology leadership working with full-stack solutions and cutting-edge frameworks

Ready to Shape the Future of Financial Technology?

Join a team where your code powers critical financial infrastructure and your career growth is our priority. We're building tomorrow's financial solutions today – and we want you to be part of that journey.

Apply now and let's discuss how you can make an impact with us.

Education:

- Bachelor Degree in Economics, Finance, IT, Information Systems or related fields.

- IT or related major background.

Experience:

- At least 1 year of testing or QA experience.

- Experience in BA or BA/QA roles is an advantage.

Knowledge & Skills:

- Knowledge of financial, payment, and banking systems is preferred.

- Understanding of equity & derivatives trading and settlement processes.

- Strong analytical, communication, and problem-solving skills.

- Proactive, can-do attitude with good time management.

Language:

- Fluent English communication (spoken and written).