LG CNS Vietnam

Overview of job

1. Requirement Gathering & Analysis

• Design and implement global network infrastructure, including LAN/WAN, VPN, routing, switching, and firewall configurations.
• Participate in building scalable and secure network architecture aligned with global standards.
• Support wired business communication channels and ensure optimal performance of enterprise network services.

2. Network Operations & Incident Response

• Provide immediate response to network failures and service interruptions, ensuring minimal downtime.
• Monitor network health, analyse performance issues, and perform proactive maintenance.
• Manage operational requests, troubleshoot customer issues, and deliver high-quality service support.

3. Technical Collaboration & Cloud Integration

• Collaborate with global engineering and operations teams for network optimization and problem resolution.
• Support integration and operation of network components within cloud platforms (AWS, GCP).
• Automate network operation tasks using Python for efficiency and reliability improvements.

4. Documentation & Compliance

• Maintain accurate network documentation, configuration records, and operational guidelines.
• Ensure compliance with security policies, operational standards, and audit requirements.
• Participate in continuous improvement initiatives to enhance network reliability and service quality.

- Best remuneration: Periodically review and adjust salary once a year, PI bonus twice a. Allowances for lunch, transportation, and phone charges. Party with the team once a. Workshop travel for the whole company once a year. Bonuses/Gifts for holidays, International Labor Day, International Women's Day, etc.
- High-class, modern office: 5-star standard office with modern equipment, large rest and entertainment areas (game area, karaoke room, reading room, cafe counter, snack bar, etc.) Meet all members' needs, especially the office has an airy and beautiful view that is among the most beautiful in Hanoi.
- Top equipment: Each employee is equipped with the latest generation LG Gram laptop and modern large LG screen.
- Best working time: Work 8 hours/day (8:00 ~ 17:00), from Monday to Friday. No pressure to work overtime/weekends!
- Flexible, youthful working style: LG CNS Vietnam members are mostly from the 9-10x generation, with a youthful, modern, and fair working style!
- Creative environment, valuing individual opinions: With a young and talented team, we always appreciate the creativity and suggestions that members make.
- Opportunities to work/study in Korea and abroad: With customers and projects mostly from abroad, your opportunities for training and onsite abroad will always be open!
- Other: Happy hours every Friday, Team outing monthly, join clubs like football, badminton, etc...

[Required]

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Hands‑on experience in network operations and customer service environments.
• Strong troubleshooting skills and the ability to respond quickly to critical incidents.

[Preferred]

• Experience working with AWS or GCP network services.
• Python development capability for automation and operational tooling.
• Fluent English communication skills, including telephone discussions in global operational scenarios.
• Cisco CCNA/CCNP certification or equivalent professional expertise.
• Strong experience in network design and implementation (routers, switches, firewalls).
• Experience operating networks in global or multi‑region enterprise environments.
• Knowledge of network security technologies (IPS/IDS, firewall policies, access control).
• Familiarity with network monitoring tools such as Zabbix, SolarWinds, or Nagios.
• Experience supporting 24/7 operations or participating in on‑call rotations.
• Ability to work cross‑functionally in multicultural and fast‑paced environments.