Magnolia Vietnam

Overview of job

Infrastructure & System Administrators are part of the infrastructure team responsible for the administration of the IT solutions across our global operations. Whilst there are many existing systems to maintain, there are always exciting new challenges.

What Would You Do?

• Ensure security of all networks, services, and accounts
• Maintain networks, our Magnolia WiFi, VPN,and  Firewalls
• Maintain services such as Linux Systems hosting Tools, GSuite, Slack, GLPI, Apache, Keycloak
• Ongoing renewal and retention of SOC2 and ISO27001 certifications and other audit tasks
• Maintaining and managing users and groups (LDAP, Radius, GSuite, Slack, Miro, Keycloak)
• Responding to and acting upon internal IT-related tickets promptly
• Order and maintain IT-related assets (hard- & software)
• Manage software licences, including renewals, cost negotiations
• Document all new IT processes and policies and their changes over time
• Managing migration of legacy tools to new systems
• Be an active member of both the Security Team and a member of the ISMS Committee, responsible for maintaining the Information Security Management System in collaboration with other members
• Support and manage IT-I Entry-level (if any)

Personal Development Opportunities: We believe in nurturing individual growth and happiness. As part of our commitment, we provide a range of indoor and outdoor training activities, including technical courses, English classes, and soft skills training. 

Comprehensive Health Coverage: Your well-being and that of your family are paramount to us. We cover 100% of healthcare premiums for all employees and their dependents, ensuring you can access quality medical care without financial worries.

Employee and Family Care: At Magnolia, we extend our care beyond the workplace. From health insurance to organizing summer vacations and family events like Family Day, Children's Day, and the Mid-Autumn Festival, we prioritize the well-being and happiness of our employees and their families. Additionally, enjoy recreational activities such as football, swimming, bowling, cinema, and more.

Competitive Salary and Benefits: Your hard work deserves recognition. Our compensation package includes:

• An attractive salary, a 13th-month salary, seniority bonuses, and opportunities for career advancement. 
• Annual leave of up to 21 days;
• Regular exchange programs to Switzerland for two weeks, twice a year.

Flexible Working Hours: We understand the importance of work-life balance. Enjoy flexibility in your schedule.

Employee Perks: Your comfort and satisfaction matter to us. Our office is stocked with beverages, fruits, and snacks, and we provide meals every evening. Join us on "Whoopee Fridays" for team-building activities, knowledge exchange sessions, and lively conversations.

What Do You Bring In?

• Solid experience administering Linux-based systems and core IT services
• Practical knowledge of network infrastructure (WiFi, VPNs, firewalls) and secure access
• Experience managing user identities, access, and permissions across systems (e.g. LDAP, SSO, collaboration tools)
• Familiarity with cloud productivity and collaboration platforms (e.g. Google Workspace, Slack)
• Understanding of IT security best practices and support of security and audit-related processes
• Experience handling IT assets, licenses, and internal IT tools, including migrations where needed
• Approachable and service-minded, with a genuine willingness to help colleagues
• Open and transparent communicator, comfortable working with both technical and non-technical users
• Collaborative and reliable, contributing positively to team culture and shared responsibilities

So, who are we?

• We are a fun and open-minded bunch of colleagues spread across the globe.
• Aside from work, we are parents, gamers, bookworms, athletes, adrenaline junkies, philosophers, and so much more
• Constant learning and knowledge sharing with some of the best professionals in the industry
• Lateral and vertical growth opportunities
• Flexibility, flexibility, flexibility
• Remote-friendly vibes