The MTI Technology history and legacy started in 2016, as a subsidiary company of the MTI Group in Japan. MTI Technology works to create valuable mobile content as well as services delivered through means of application and web for Japan market. With the original members of 20 people, we grow our members up to more than 100 bright talents and continue to grow more. Looking for a place to fully nuture and grow your talents? This is the place!
Job Summary
- Technical Skill:
- MS Entra ID ,
- MS SharePoint ,
- MS Office 365
Job description
Overview of job
We are looking for a (Junior) IT Helpdesk with at least 1 year of experience in IT Support or Service Delivery. The ideal candidate will be responsible for supporting end-users, maintaining IT infrastructure, troubleshooting hardware/software issues, managing user accounts, and ensuring smooth daily IT operations.
Your key responsibilities:
● Installing and configuring computer hardware, software, systems, networks, printers and scanners.
● Monitoring and maintaining computer systems and networks.
● Responding in a timely manner to service issues and requests.
● Providing technical support across the company (this may be in person or over the phone).
● Setting up accounts for new users.
● Repairing and replacing equipment as necessary.
● Support to use or Testing new tools/employee systems.
● Possibly IT security training for new employees.
● Other Admin supports.
Job Requirement
● 1 - 3 years' experience in IT Support or Service Delivery.
● Fair command of English
● Good problem-solving skills.
● Good customer service skills and experience
● Extensive experience in supporting a Microsoft environment (AD, Sharepoint, O365,...)
● Demonstrated experience in computer networking fundamentals.
● Understanding of the latest telecommunication technology
● Strong communication skills.
● A keen eye for detail
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- MS Entra ID
- MS SharePoint
- MS Office 365
COMPETENCES
- Communication Skills
- Detail oriented
BUSINESS PROFILE
MTI Technology specialized in creating smart mobile contents and services that transform and transcend customers life.
We design and develop our products using agile methods bringing the best deliverable results to the table in shortest amount of time. MTI stands for an attitude: seeking a balance in excellence, pragmatism and convenience for customers.