Central Retail

Overview of job

Position Summary / Primary Purpose of the Position (In Brief - why does this position exist?):

The Database Engineer is responsible for the secure and effective operation of all databases of all BUs, related applications, and software that is used within a wide range of CRV. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.

Key Duties & Responsibilities (but not limited to)

• Optimize databases to improve performance

• Develop, manage, and test database back-up and recovery plans

• Design develop and maintain business reports for other departments

• Design and write queries to extract data for ad hoc requests from other departments

• Write and maintain database design documents

• Monitor Quality Acceptance testing and User Acceptance Testing of the database

• Troubleshoot and provide root cause analysis of major incidents and problems

• Internal team training on anything database related

• Maintain and administer databases in the test and staging environment

• Prepare database deployment scripts and assist with production deployment

• Assist Developers and Testers with database activities

• Implementing and managing backup/Restore/DRP procedures

• To implement quality processes within IT to ensure that the processes are properly adapted and implemented within the IT operational teams.

• Follow up the processes:- Incident Management, Problem Management, Configuration Management, Release Management.

• Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement

activities when required.

• As the owner of the escalation process the System Manager will take ownership of major incidents to ensure coordination of resolving parties, effective communication to

stakeholders, and post-incident review.

• Monitor, control, and support service delivery; ensuring systems, methodologies, and procedures are in place and followed.

• Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated

systems.

• Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes.

• Report to the infrastructure and Platform Manager to provide regular updates on the status and progress of the database projects and initiatives.

Central Retail in Vietnam is one of the largest multi-format foreign retailers in Vietnam, operating across Food, Non-Food, Property, and E-commerce businesses. Our portfolio includes well-known brands such as GO!, Lan Chi Mart, SuperSports, Kubo, and many others.

With a nationwide presence, we are committed to contributing to Vietnam's prosperity and enhancing the quality of life of the people. Guided by our purpose of being "Central to Life", we continuously invest in innovation, digital transformation, and sustainable growth to make our customers' lives easier and create long-term value for our communities, partners, and employees.

Join us and be part of a dynamic, fast-growing organization where your ideas, passion, and talents can help shape the future of retail in Vietnam.

• Attractive salary (you’ll love it)
• Phone & Meal allowances
• 15 annual leaves
• 24/24 Personal Accident insurance for yourself  & health insurance for yourself and your spouse & children. 
• Performance review 1 time/ year
• Open, transparent and trustworthy environment
• Challenging projects with awesome co-workers
• Personalize training plan and career development

• Bachelor’s degree in Computer Science, Information Technology, or another related field.

• 4+ years previous Managed Big Scale system in variate platform: Linux/Open-Source

• Minimum of 4+ years’ experience in database development and administration. 

• Strong experience in Database Performance Tuning and Query Optimization

• Good experience in SQL Server, Oracle, PostgreSQL, NoSQL…

• Demonstrated in IT Service Management functions, including but not limited to Incident Management, Problem Management, Knowledge Management, Service Requests and Outage Response/Resolution

• Have an extremely positive/cheerful 'can-do' attitude

• Good team player, proactive character and able to multitask.

• Long-term, confidential and commitment